Retail Assistant, Service Point (Melaka, Negeri Sembilan) - SPX Express

What you'll do

Work Locations

• Batu Berendam
• Melaka Raya
• Senawang
• Nilai
   

Employment & Salary Details

Full-Time (FTE)

• Basic Salary: RM2,050
• KPI Incentive: Up to RM1,175
• Fixed Allowance: RM150
• Overtime (if required)
• EPF & SOCSO
   

Fixed Term Contract

• Basic Salary: RM1,850
• KPI Incentive: Up to RM575
• Fixed Allowance: RM150
• Overtime (if required)
• EPF & SOCSO
   

​Working Hours - (6 working days per week, rotational shifts & off days)

• 10:00 AM – 6:30 PM
• 1:00 PM – 9:00 PM
   

Job Description

• Welcome and assist customers in a friendly and professional manner.
• Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
• Service customers’ delivery, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
• Assist, sort & process inbound volume and support drivers in parcel collection.
• Ensure adherence to standard operating procedures at all times.
• Perform other ad-hoc duties as required.

Requirements

Essential Requirements:

• Decent knowledge of Microsoft Office tools
• Detail-oriented, meticulous, and pleasant personality
• Experience in customer service or logistics is an advantage
• Have prior working experience in retail, service point or any similar nature