Senior Inbound Lead

About the team

Manage overall Inbound department

What you'll do

• Manage, plan, organize overall Inbound activities.
• Manage the team to achieve contractual and Business Plan KPI targets
• Ensure the availability of resources for the consistent achievement of agreed KPI targets
• Ensure effective communications with own department and other related departments is smoothly arrival and Inbounding of all shipment to warehouse following due date, SLA and KPI.
• Plan and manage Inbound team to achieve the department and business goals by strong analyst data and information
• Control and monitor internal procedures to ensure all are smooth
• Manage productivity of receiving and other functions within the department.
• Analysis the data to improve Inbound performance.
• Collaborate with team members, supervisors and managers to solve work-related problems
• Plan manpower to support all campaigns and ensure to meet all SLA.
• Manage new hires and team members in progression, coaching, mentoring, and consistently training in a constructive and educational manner to develop them for success.
• Counsel team members in work-related activities, personal growth, or career development including recommend or initiate personnel actions such as promotions, transfers, or disciplinary measures.
• Collaborate with Team Members, Supervisors and Managers to solve work-related problems.
• Assess training needs of team members and arrange or provide appropriate instruction
• Coordinate with WMS team to improve WMS to support operation
• To perform any other duties assigned by Manager  

 

Requirements

• Bachelor’s Degree or higher in Logistic management, supply chain or any related field
• 5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred)
• Strong experience in Inbound area
• Good team player and demonstrate leadership capabilities
• Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to effectively communicate in both the written and oral way English skills.
• Strong analysis skill.
• Good interpersonal and communication skills
• Strong knowledge of WMS system experience.
• Proficient with Microsoft Excel