Claim Support - SPX Express

What you'll do

• Ensure all eligible claims are escalated for deduction or billing to the appropriate parties.
• Verify claim allocation data to ensure accuracy and compliance with applicable regulations.
• Perform claim data reconciliation in accordance with the established SLA to maintain accuracy and ensure timely resolution.
• Collaborate with relevant teams to ensure all processed claims are accurately documented and free from discrepancies.

Requirements

• Minimum 1-2 years of experience with same role.
• Preferably to have experience in logistics and or e-commerce companies/startups is highly preferred but not required
• Strong proficiency in Ms. Excel/Google Sheet skills
• Creative problem solver with good interpersonal skills
• Highly numerate with solid analytical skills
• Self-starter that is highly capable to work independently