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Key Account Manager - Cross Border
ShopeeManila, Philippines
Apply What you'll do
- Manage performance and drive competitive advantage of overseas sellers in assigned categories:
- Monitor trends and analyze seller performance and profitability - generate actionable insights to develop category initiatives aligned with company goals and objectives.
- Map category landscape and coordinate with seller market teams to design and execute category growth plans.
- Coordinate with both local and cross-border teams to ensure optimal resource allocation - leverage available internal resources to drive campaign performance of overseas sellers.
- Collaborate with seller market teams to obtain information, cascade programs, generate investments and gather feedback from overseas sellers in assigned categories.
- Act as point of contact for any operational issues of cross-border shops in assigned categories.
- Perform ad-hoc analyses related to assigned categories as required
Requirements
- Proficiency in Microsoft Excel and Google Sheets
- Project management/stakeholder management skills
- Strong analytical and problem-solving skills
- Data-driven mindset and solid business acumen (good understanding of growth and profitability)
- Good communication skills
- Excellent verbal and non-verbal communication skills in English, Mandarin is a plus, but not required
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