[ShopeeFood] Senior Associate, Product Management

About the team

Product Management is the team that works closely with the Regional Product Team and other cross-functional partners to surface needs, prioritize, test, rollout, and iterate on products. We’re focused on making incredible solutions for our customers, and that's why we are looking to hire a passionate and entrepreneurial candidate who seeks to contribute to the growth of food delivery industry. Join us to be part of the team. Your work will touch millions of people a day and is something your friends and family will experience and love.

What you'll do

• Troubleshooting pain points from both business needs and product performance angles
• Identifying and exploring new product opportunities, leveraging emerging technologies and market trends
• Ensure features from design to live stage are well aligned with the end goals crafted
• Tracking the key and supporting product metrics, in line with overall business metrics to measure product performance and drive continuous improvement
• Collaborating with Regional PMs & Developers to ensure product feature roadmaps are delivered on time in full
• Collaborating with Local Business cross functional teams to identify the key questions and improvements to be delivered through features initiatives & development.
• Consolidate user and department feedback and compose process/product feature improvements.
• Deliver new initiatives/solutions, implement usage initiatives targeting business strategy.
• Priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;
• Execute end-user web and mobile testing if needed.

Requirements

• BA/BS degree in Information Technology, Computer Science or Engineering, 3+ years of experience as product manager in a product management, engineering and technology strategy role.
• Ability to work effectively with cross functional teams.
• Good communication and presentation skills, can convert business feedback into technical requirements and vice versa.
• Good understanding of business model(s) of any fields;
• Data-driven, able to make use of either raw data, data charts/dashboards and funnels to get proper insights.
• Strong problem solving skills, critical thinking and willingness to roll up one's sleeves to get the job done.
• Eager to learn about technologies and the ecommerce industry.
• Proficiency in English is a must
• Proficiency in Chinese Mandarin is a plus