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Hub Supervisor - Last Mile, SPX Express (Johor)
ShopeeKuala Lumpur, Malaysia
Apply What you'll do
- Pre-plan the sorters/drivers shift arrangement and duty rosters to achieve high efficiencies of the hub
- Delegate tasks for sorters/drivers based on the operation requirements to ensure timely deliveries
- Manage inventory and receive inbound parcels from the linehaul team (maintain high level of 5S - Sort, Set in order, Shine, Standardize, Sustain)
- Prepare and perform internal reporting and data analysis to support management’s decision making
- Monitor sorters/driver’s performance to achieve targeted KPI with high level of customer service provided to the customers
- Ensure the high compliance of safety policies and standard operations procedures for in-hub parcel collection
Requirements
- Candidates currently based at Johor are encouraged to apply
- Basic Microsoft Excel skills
- Experience in logistics operations would be an advantage
- Familiarity with postcodes/routing/mapping would be of good use
- Excellent leadership and communication skills
- Ability to deal with ambiguous situations
- Fast learner, comfortable with a dynamic environment
- Diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
- Ability to commit to shift work on a rotational basis
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