Hub Supervisor - Last Mile, SPX Express (Johor)

What you'll do

• Pre-plan the sorters/drivers shift arrangement and duty rosters to achieve high efficiencies of the hub
• Delegate tasks for sorters/drivers based on the operation requirements  to ensure timely deliveries
• Manage inventory and receive inbound parcels from the linehaul team (maintain high level of 5S - Sort, Set in order, Shine, Standardize, Sustain)
• Prepare and perform internal reporting and data analysis to support management’s decision making
• Monitor sorters/driver’s performance to achieve targeted KPI with high level of customer service provided to the customers
• Ensure the high compliance of safety policies and standard operations procedures for in-hub parcel collection

Requirements

• Candidates currently based at Johor are encouraged to apply
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes/routing/mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment
• Diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Ability to commit to shift work on a rotational basis