[ShopeeFood] Associate, Product Management

About the team

Product Management is the team that works closely with the Regional Product Team and other cross-functional partners to surface needs, prioritize, test, rollout, and iterate on products. We’re focused on making incredible solutions for our customers, and that's why we are looking to hire a passionate and entrepreneurial candidate who seeks to contribute to the growth of food delivery industry. Join us to be part of the team. Your work will touch millions of people a day and is something your friends and family will experience and love.

What you'll do

• Communicate, and analyze with Stakeholders to clearly define the business requirements. Follow the implementation of requirements, ensure it’s suitable and reasonable to satisfy the user demands/needs.
• Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders.
• Work closely with cross functional teams (Driver operation, Operation, BnP, BD, Campaign teams etc.) to ensure the consistent product and best user experience.
• Work closely with local/regional product teams to sync up product features and troubleshoot issues.
• Consolidate user and department feedback and compose process/product feature improvements.
• Deliver new initiatives/solutions, implement usage initiatives targeting business strategy.
• Priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;
• Ensure the team provides the necessary solutions and support to internal teams.
• Execute end-user web and mobile testing if needed.

Requirements

• At least 2 years of experience in the same positions
• Experience in technical problem solving; root cause analysis; and data gathering, analysis
• Strong analytical skills, with excellent problem solving abilities
• Ability to think ahead about business requirements and take a leadership role in the product roadmap from customer experiences/requirements/ functionality perspectives of the technology platform, considering the business context
• Good communication skills