Long Tail Growth Executive, Business Development - ShopeeFood

What you'll do

The SMB LT  team will manage and grow a large portfolio of non-key accounts to drive activation, transaction volume, GMV/revenue, and campaign participation. You will take a high-touch, outreach-driven approach, engaging merchants individually at scale to improve performance and sustain growth.

Key Responsibilities:

• Manage and grow a portfolio of large merchants on the SPF platform
• Analyze merchant data and segment accounts to identify business opportunities and action plans
• Achieve monthly KPI targets through co-funded campaigns and promotional initiatives, with commission incentives tied to performance.
• Support merchants with onboarding, including menu setup, pricing, operations guidance, and order management, until they are consistently transacting.
• Continuously monitor merchant performance and proactively engage merchants to drive sustained growth.

Requirements

• Positive, can-do attitude with strong eagerness to learn; coachable, resilient, and target-driven.
• Degree (any field). Business, Commerce, or Marketing is a plus.
• Fresh graduates or candidates with up to 1–2 years of experience are welcome 
• Strong communication skills — friendly, clear, and confident when speaking with merchants.
• Excellent command of English (required); ability to converse in Bahasa Melayu and/or Mandarin is a strong advantage to engage with a diverse merchant base.
• Good basic business analytics and problem-solving skills.
• Organized and detail-oriented, with discipline in updating tracking sheets/CRM and managing follow-ups consistently.
• Comfortable working in a fast-paced, performance-driven environment.