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Relationship Management (Chinese Speaking) - Cross Border, Shopee
ShopeeHo Chi Minh City, Vietnam
Apply What you'll do
- Responsibility to ensure the success of key merchants on Shopee platform including driving revenue and smooth operation
- Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights
- Building good relationships and trust with merchants to understand more about their business and their key success factors
- Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
- Implement campaigns for new sellers, analyze and report their performance
- Interact with other local teams to share knowledge and replicate best practices
- Forecast volume and number of new sellers and activities required to incubate them
- Update the management team on weekly progress
Requirements
- A Bachelor’s degree in any field is required. At least 2 years of experience in Key Account Management, Merchandising, or Business Development is preferred. Experience in the e-commerce industry would be an added advantage
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
- Excellent team player with an aptitude for sales, and a drive to always deliver on KPIs
- Logical thinking and strong problem solving skills
- Fluent Chinese and Vietnamese, and excellent written and spoken English skills
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