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Process Improvement Officer - Operations, MariBank
ShopeeManila, Philippines
Apply What you'll do
A Process Improvement Officer will be responsible for:
- Aligning project and improvement plans with broader organizational goals.
- Assisting in end-to-end project planning, execution, monitoring, and closure.
- Developing project scopes, objectives, timelines, and resource plans.
- Monitoring project risks and issues; develop mitigation strategies.
- Preparing and presenting regular project status reports to stakeholders and leadership.
- Designing initiatives using analytical and conceptual problem solving to improve process gaps.
- Creating a system to evaluate the success of any adjustments made within the organization and present any findings.
- Working with functional stakeholders to lead and drive projects that enable business improvement and transformation.
- Communicating effectively to ensure alignment of expectations and deliverables.
Requirements
- Bachelor's Degree preferably in Business / Management or any related course
- At least 2 years of relevant experience in Product, Project or Operations Management with strong analytical, organization, problem-solving, and follow-through skills
- Knowledgeable in process management tools to be able to design, update and maintain process documents and can efficiently prioritize multiple tasks, projects, and target dates simultaneously
- Can work closely with cross-functional teams and can assemble, interpret and apply critical thinking to data to help counsel decisions
- Having experience in reporting / presenting to executives or upper management on high level metrics and key strategic decisions is a plus
- Proficiency in MS Excel and Google Sheets is a plus
- Proficiency in data extraction, transformation and loading is a plus
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