Process Improvement Officer - Operations, MariBank

What you'll do

A Process Improvement Officer will be responsible for:

• Aligning project and improvement plans with broader organizational goals.
• Assisting in end-to-end project planning, execution, monitoring, and closure.
• Developing project scopes, objectives, timelines, and resource plans.
• Monitoring project risks and issues; develop mitigation strategies.
• Preparing and presenting regular project status reports to stakeholders and leadership.
• Designing initiatives using analytical and conceptual problem solving to improve process gaps.
• Creating a system to evaluate the success of any adjustments made within the organization and present any findings.
• Working with functional stakeholders to lead and drive projects that enable business improvement and transformation.
• Communicating effectively to ensure alignment of expectations and deliverables.

Requirements

• Bachelor's Degree preferably in  Business / Management or any related course
• At least 2 years of relevant experience in Product, Project or Operations Management with strong analytical, organization, problem-solving, and follow-through skills
• Knowledgeable in process management tools to be able to design, update and maintain process documents and can efficiently prioritize multiple tasks, projects, and target dates simultaneously
• Can work closely with cross-functional teams and can assemble, interpret and apply critical thinking to data to help counsel decisions
• Having experience in reporting / presenting to executives or upper management on high level metrics and key strategic decisions is a plus
• Proficiency in MS Excel and Google Sheets is a plus
• Proficiency in data extraction, transformation and loading is a plus