Payments Operations - Monee/São Paulo
ShopeeAbout the team
About Monee
At Monee, we believe that every team member is essential to our success — and that diversity of perspectives and experiences is key to driving our business and advancing our purpose of changing the world for the better.
Being part of our team means growing within a fast-paced and agile culture. If you love taking on big responsibilities and doing what has never been done before, Monee is the place for you.
Here, you’ll face meaningful challenges, collaborate with a diverse team, and help shape the future of the fintech industry in Brazil — creating a positive impact in the lives of millions.
Work Model
We adopt a hybrid work model, this model allows people to adjust their work environment according to their personal needs, while promoting collaboration and interaction in the office.
What you'll do
What will be your mission?
Responsible for act as a technical reference in reconciliation and payments, leading complex analyses, supporting managerial decision-making, and ensuring the stability and efficiency of financial flows.
What will your day-to-day be like?
- Act as a technical reference in regulation, registration, and reconciliation of receivables;
- Ensure compliance with Central Bank regulations (e.g., Resolution 264), card scheme rules, payment arrangements, and registries;
- Lead complex reconciliations of transactions, costs, receivables, settlements, advances, and bank balances;
- Analyze and resolve highly complex financial and regulatory discrepancies;
- Ensure the correct application of end-to-end settlement and reconciliation rules;
- Validate and approve records, reconciliations, manual refunds, and high-impact portfolio adjustments;
- Structure and enhance internal controls, KPIs, documentation, and regulatory governance;
- Support internal and external audits, ensuring quality and traceability of evidence;
- Assess the impact of regulatory changes and propose process and system adjustments;
- Produce structured reports for management and stakeholders;
- Support month-end closing and management reporting;
- Work cross-functionally with Technology, Product, Finance, Legal, Risk, acquirers, and external partners;
- Support leadership in defining KPIs and improvement initiatives;
- Support system testing (UAT) and validation of new solutions;
- Actively contribute to process improvements, automation, and operational efficiency;
- Act as a technical and operational mentor to mid-level and junior analysts.
Requirements
What you need to take on the challenge:
- Business Administration, Economics, Engineering, Information Systems or related fields.
- Advanced English (speaking, reading, and writing is mandatory);
- Advanced level of Microsoft Office (Excel and PowerPoint);
- SQL (Experience in other programming languages is a differential);
- Comfortable working with large datasets and incomplete information.
- Data-drive profile, being capable of dealing with complex models and analysis;
- Excellent communication and interpersonal skills to interact with cross-functional teams and external
stakeholders;
- Able to work in a fast-paced environment.
- Experience in financial institutions (banks, fintechs or payment institutions).
- Experience with operational or financial reconciliation processes.
- Knowledge of credit card receivables registration in the Brazilian market.
- Familiarity with BACEN regulations related to card receivables..
Benefits: - Medical and dental care, extended to dependents;
- Partnership with Gympass and TotalPass;
- Flexible meal/food vouchers;
- Transportation vouchers, mobility vouchers or on-site parking;
- Flexible benefits;
- Zenklub;
- Discretionary annual bonus, linked to performance.
COME MAKE HISTORY WITH US.
WHAT MAKES YOU UNIQUE, MAKES US BETTER! 🧡