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Strategy and Planning - Platform Health (ShopeeFood)
ShopeeJakarta, Indonesia
Apply What you'll do
- Develop strategies based on data-driven analysis & lead strategy execution to improve platform reliability (service excellence), including managing supply & demand balance, identifying driver/merchant/user undesired behavior.
- Conduct end-to-end experiments to evaluate effectiveness of each initiative in improving platform reliability, while ensuring business profitability.
- Create and define metrics dashboard and produce reports regularly to update management by creating detailed decks of strategies, performance metrics trends, and actionable items.
- Spearhead project management with cross-functional teams (national & multinational) to execute platform reliability related strategies
Requirements
- Strong problem-solving skills, structured thinking, analytical skills and enjoy working with numbers
- Minimum 4 years of similar working experience, with analytical, statistical, and experimentation experience are preferable
- Prior working experience in E-Commerce / Consultant or startup industries are strongly preferred
- Curious to deep-dive anomaly or suspicious data and able to generate insights/findings from data to make data-driven decisions
- SQL and spreadsheet proficiency is a must; R/Python programming language is a plus
- Strong stakeholder management & communication skills (Fluent in ID and EN, both written and verbal)
- Agile, comfortable working in fast-paced environments and managing multiple projects
- Able to work with minimum supervision.
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