About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure. This role provides technical support for user devices, servers, networks, Microsoft 365 services, enterprise applications, and endpoint management systems, while helping ensure systems remain reliable, secure, and operational. The position also supports system upgrades, software deployments, troubleshooting, documentation, and implementation of technology solutions that support business operations.

Role Description

Behaviors and Competencies

• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.

• Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

• Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations.

• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

• Judgment: Can evaluate situations, identify patterns or implications, and decide on an appropriate course of action based on analysis and experience.

• Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.

• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.

• Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions.

• Willingness to Learn: Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively.

• Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions.

Skill Level Requirements

• Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms. - Basic

• Ability to read and understand cable matrices, structured cable routing experience, and basic understanding of IP addressing concepts for managing network and data center configurations. - Basic

• Training or experience with Liebert/Emerson, APC suites, and hardware for uninterruptible power supplies (UPS). - Basic

• Understanding of SAN storage concepts including zoning, LUN sizing, storage pools, RAID implementations, and volume configuration. - Basic

• Experience with HP EVA, 3PAR, Pure Storage, and Cisco UCS storage solutions. - Basic

Other Requirements

The base salary range for this position is $70,000 - $100,000. The estimated on-target earnings, or OTE, which includes a base salary, are $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and
flexible spending. 

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status