Salesforce Innovation Center, Lead AMER

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Department Description:
The Salesforce Innovation Center (SIC) delivers executive experiences that inspire C-suite leaders to envision their AI-powered future — deepening trust, accelerating deals, and positioning Salesforce as the definitive partner for Agentic transformation.

Role Description:
The role of the Strategy Manager is to help manage the Salesforce Innovation Center (SIC) briefings and events, fostering a strategic relationship with sales, products, and our Executives to deliver amazing customer experiences at our Innovation Center in Chicago. As part of the planning process, the Strategy Manager will strategize with the Account Team to align goals to meeting content and select appropriate speakers to ensure the Sales & Customer goals are achieved. This position requires strong analytical, organizational, and coordination skills and the ability to communicate to and work with Executive Management, Sales Management, and other critical organizations to ensure the success of these meetings in this dynamic & fast-paced environment.

Responsibilities:

• Manage & ensure the success of customer briefings at our Chicago Innovation Center
• Serve as main point of contact for Account Teams throughout the planning cycle and during briefings
• Strategize with Account Teams on agenda, meeting flow, Subject Matter Experts, content, etc.
• Work closely with Account Teams to gain an understanding of Customer and Sales objectives
• Identify, secure and prepare Salesforce executives for their SIC briefings and SIC briefings at our conferences
• Work with Subject Matter Experts on product positioning and strategy for briefings
• Work within SIC team to manage all logistics – request management, room/speaker scheduling, catering coordination, room readiness

Required Skills and Experience:

• 4-6 years of relevant professional experience
• Experience in facilitating meetings, project/program management, and executive presence
• Adaptability to frequent change
• Strong background delivering customer success
• Consultative background and strategic mindset
• Exceptional communication, organizational skills (must be very detail-oriented) and professionalism
• Strong multi-tasking skills
• Ability to adjust to changing priorities and handle multiple projects at once
• Excellent Written and oral communication skills
• Commitment to customer satisfaction & attention to detail

Preferred Skills and Experience:

• Functional experience in sales meetings and/or executive briefings is a plus
• Familiarity with Salesforce corporate strategy and sales processes
• Familiarity in using the Salesforce application and exposure to the executive briefing process
• Ideal Candidate has Sales/Customer-facing experience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $117,400 - $177,600 annually. 

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.