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Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you an experienced professional services leader with a knack for strategic category management and building impactful 360-degree relationships? We're seeking a Director, Professional Services Category Management to join our team. In this pivotal role, you'll be accountable for optimizing our professional services spend and enhancing our strategic partnerships, all without direct reports. Your expertise will directly influence short-term operational success and contribute meaningfully to our long-term objectives.

The Experience

This position holds strategic responsibility for a critical area of corporate impact: Professional Services Category Management. You'll operate within established guidelines, making decisions that directly influence business unit operations with a planning horizon of 6 to 12 months. Your work will have a limited, yet meaningful, effect on long-term outcomes, primarily through the development of robust category strategies and strong internal and external partnerships.

Strategic Partnership and Business Alignment
You'll be crucial in fostering strategic partnerships, both internally and externally. This includes ensuring your initiatives are fully aligned with broader business objectives and corporate strategies, directly contributing to the company's overarching goals. You'll drive alignment and create value by identifying opportunities to leverage external expertise while maintaining internal capabilities.

Interaction & Influence
You'll have frequent contact with peers across the organization and regularly interact with senior internal business partners on critical matters. This includes engaging with VP, SVP, and even more senior levels regarding projects, operational decisions, and commitments within your immediate area of work. Furthermore, you'll often participate in meetings with external representatives such as vendors, customers, and consultants, all related to your core responsibilities. Your ability to influence without direct authority will be key to your success.

What You'll Actually Be Doing
A key aspect of this position involves managing Services Sourcing Categories, encompassing both routine tasks and complex initiatives. You will be responsible for developing and implementing category strategies across a diverse portfolio. You'll apply a maturity standpoint to assess and advance the effectiveness of each category, focusing on areas such as:

• Process Maturity: Streamlining and optimizing sourcing, contracting, and vendor management processes.

• Technology Enablement: Leveraging appropriate tools and systems to enhance efficiency and insights.

• Talent & Expertise: Identifying and cultivating the necessary internal and external capabilities to manage each category effectively.

• Relationships: Your approach will be characterized by 360-degree relationship management, ensuring effective collaboration and value creation with all stakeholders, including internal business partners, suppliers, and external experts.

You're Our Person If...

• Proven experience in category management, strategic sourcing, or procurement, with a focus on professional services.

• Demonstrated ability to influence and build strong relationships with senior stakeholders across an organization.

• Experience in developing and implementing category strategies for complex services.

• Strong understanding of supplier relationship management and contract negotiation.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• A Bachelor's degree in Business, Supply Chain Management, or equivalent experience; a Master's degree is a plus.

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.