Sales Development Representative - Nonprofit & Public Sector

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you passionate about technology that drives social impact? Ready to kick-start a career at the intersection of sales, tech, and AI? This is your opportunity.

We're looking for a motivated Sales Development Representative (SDR) to join our team, focused on engaging government agencies, public institutions, and non-profit organisations. You'll help mission-led organisations discover how our technology can amplify their impact — and in doing so, build a strong foundation for a long-term career in tech sales and AI.

About the Role

As an SDR, you'll be the first voice many of our prospective customers hear. You'll spark curiosity, build relationships, and connect organisations doing important work with the tools that can help them do it better. You'll work alongside Business Development Representatives and Account Executives, supporting a diverse range of public-good verticals.

This role is genuinely career-defining. You'll gain hands-on exposure to AI-powered tools and platforms from day one, with a clear pathway into AI-focused roles as you grow.

What You'll Be Doing
 

• Engage and qualify leads across inbound and outbound channels — calls, web chat, events, webinars, and more

• Drive high-quality meetings and create meaningful opportunities for the wider sales team

• Build credibility and trust with prospects and internal stakeholders across the NGO and public sector

• Champion event registrations and represent us at sector-relevant events

• Develop technical and industry knowledge using Salesforce's AI tools and learning platforms, including Trailhead

• Maintain creative, personalised follow-ups that keep prospects engaged and curious

• Grow your understanding of AI and how it's transforming public and social sector organisations

Your Path Into AI

This role is more than a sales job — it's a launchpad. You'll work hands-on with Salesforce's AI-powered platform, gaining real experience with the tools reshaping how organisations operate. We actively support career development into AI strategy, AI sales, and product specialisation for team members who want to grow in that direction.

What We're Looking For
 

• A genuine curiosity and passion for technology's role in supporting communities and mission-driven organisations

• Strong communication skills, with confidence engaging diverse stakeholders

• Motivation, resilience, and adaptability in a fast-paced environment

• A proactive mindset — you take initiative and step up without being asked

• Drive to hit targets while contributing to something bigger than a quota

• No prior sales experience required — we hire for potential and invest in your growth

Why Join Us?
 

• Work with purpose-driven organisations making a real difference

• Get structured training and mentorship from day one

• Build a future in AI and tech sales with clear career progression

• Access world-class learning through Salesforce Trailhead and internal programs
  
  
   

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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.