About the Role:

Grade Level (for internal use):

09

The Team:

Our Solutions Architect team is instrumental in driving client success and retention by ensuring optimal utilization of our Channels Data Delivery Solutions, including Xpressfeed, API, and Cloud Services, across the ASEAN region. This team acts as the primary contact for end-users, proactively addressing complex client business challenges and translating them into tangible value through our product offerings. We pride ourselves on collaborative problem-solving, fostering strong client relationships, and continually enhancing the client experience.

Responsibilities and Impact:

• Act as a product specialist for S&P Global Market Intelligence’s (GMI) datafeed solutions, assisting sales and ensuring clients effectively understand, ingest, and utilize our data.

• Deploy and configure feed solutions at client sites, collaborating with internal and client technical support to ensure seamless integration within their environment.

• Deliver comprehensive training to clients, enabling them to maximize value from our content and platforms, directly contributing to subscription retention.

• Identify opportunities to expand the use of our feed solutions within client organizations and provide feedback to product teams to inform enhancements and new product development.

• Serve as a primary regional contact for clients, gathering insights on their applications, content needs, and technical environments to proactively support their success and identify potential for additional sales.

• All employees are required to work from the office a minimum of 2 days per week.

What We’re Looking For:

Basic Required Qualifications:

• 2+ years of experience as a Solutions Architect or Product Specialist in a similar role.

• Proficiency in database query languages like SQL or programming languages such as Python, R, or similar analytical tools.

• We require all external candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

Additional Preferred Qualifications:

• CFA designation or demonstrable progress toward completion.

• Actively listens, seeking to understand diverse perspectives and concerns from clients and internal stakeholders.

• Actively participates and contributes towards team goals, fostering a collaborative environment.

• Prioritizes tasks based on importance and urgency, consistently delivering high-quality work and meeting deadlines.

• Uses previous experience to identify appropriate courses of action and improve existing client-facing approaches.

 

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)