Solution Operations Support - Managed Technology and Digital Solutions

The Solution Operations Support provides critical support to the Solution Operations Manager and the Managed Technology & Digital Solutions (MTS/DS) team. This role is responsible for coordinating projects, maintaining operational reports and documentation, supporting team initiatives, and ensuring day-to-day activities are completed accurately and on time.

The ideal candidate is highly organized, detail-oriented, proactive, and capable of independently managing multiple priorities while maintaining a high level of accuracy, follow-through, and professionalism. This individual must be comfortable working with executive leadership, managing competing deadlines, and communicating effectively with stakeholders across the organization. This position reports to Jessica Polanco and may be based in any U.S. location.

Key Responsibilities

• Partner with the Solution Operations Manager to support MTS/DS workstreams, team initiatives, and special projects.

• Coordinate and track project activities, deliverables, and deadlines, ensuring stakeholders are informed of progress, risks, and potential roadblocks.

• Compile and analyze operational and financial reports, identifying trends, patterns, and key insights.

• Prepare, maintain, and quality-check project documentation, presentations, dashboards, trackers, and other business materials.

• Coordinate travel arrangements, meeting logistics, expense reporting, and follow-up action items as needed.

• Communicate proactively with leadership and team members ensuring requests are acknowledged, updates are provided, and commitments are followed through to completion.

• Demonstrate strong ownership, accountability, attention to detail, and follow-through by independently managing assigned responsibilities with minimal oversight and proactively identifying issues, risks, or process improvements.

Qualifications and Experience

Degree: Associates degree (preferred)

Experience: Minimum of 3 years of experience in project coordination, operations support, administrative support, or a related field.

Skill Requirements:

• Strong organizational, prioritization, and problem-solving skills.

• Ability to manage multiple priorities and work independently in a fast-paced environment.

• Excellent verbal and written communication skills.

• Demonstrated attention to detail, accountability, and commitment to delivering high-quality work.

• Receptive to feedback, eager to learn, and committed to continuous improvement.

• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location.

$43,000 - $80,500

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location.

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at https://roberthalfbenefits.com.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.