Regulatory Compliance Manager (Consumer Protection)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.

We’re looking for a Regulatory Compliance Manager to oversee customer-centric regulatory frameworks. You'll keep our consumer protection practise in compliance while advising on relevant obligations and related controls

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Providing oversight on compliance obligations for consumer protection frameworks and related controls
• Ensuring high-quality regulatory mapping
• Challenging, assessing, and implementing policies from scratch
• Reviewing 1LoD compliance approvals for consumer protection initiatives, and providing appropriate feedback
• Ensuring a robust, company-wide consumer protection training programme
• Providing oversight of horizon scanning for relevant geographies
• Reviewing and challenging 1LoD review of incidents to ensure effective remediation

What you'll need

• 7+ years of experience in a regulatory compliance role within a consultancy, compliance function, or regulator
• Expertise in consumer protection obligations (consumer duty, REG E, DISP, LT Consumer Protection, etc.) 
• A university degree in STEM, business, or finance
• Knowledge of how to conduct regulatory gap analysis
• Familiarity with policy creation and implementation
• A solid understanding of the interplay between compliance risk and business risk
• The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
• The ability to communicate positively with members of various internal teams and regulators
• Excellent analytical, communication, and interpersonal skills
• Fluency in English