Regulatory Compliance Manager (Non-Financial Services)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.

We’re looking for a Regulatory Compliance Manager to oversee regulatory frameworks around non-financial services, such as Shops, Stays, and RevPoints. You'll keep our Loyalty programme in compliance while providing oversight on regulatory obligations and related controls.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Providing oversight on compliance obligations, complaints, and related controls for non-financial services
• Ensuring high-quality regulatory mapping
• Challenging, assessing, and implementing policies from scratch
• Reviewing 1LoD compliance approvals for non-financial services, and providing appropriate feedback
• Ensuring a robust, company-wide training and competency programme
• Diving into root-cause analyses to drive better customer outcomes
• Overseeing horizon scanning for relevant geographies

What you'll need

• 7+ years of experience in a regulatory compliance role within a consultancy, compliance function, or regulator
• Expertise in regulations related to non-financial services (ASA CAP Code, TeleCo regulations, etc.)
• A university degree in STEM, business, or finance
• Knowledge of how to conduct regulatory gap analysis
• Familiarity with policy creation and implementation
• A solid understanding of the interplay between compliance risk and business risk
• The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
• The ability to communicate positively with members of various internal teams and regulators
• Excellent analytical, communication, and interpersonal skills
• Fluency in English