Head of Customer Marketing

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next.

We're looking for a Head of Customer Marketing to lead the development of our marketing automation strategy. You'll create targeted content, set up and execute campaigns, and measure the demand generation strategy for Revolut Business to drive new customer acquisition, expansion opportunities, and pipeline generation.

Up to shape what's next in finance? Let's get in touch.

What you'll be doing

• Leading marketing activity for Revolut in India, overseeing growth, product marketing, social media, and other marketing activities
• Driving marketing targets across the full customer lifecycle, including sign-ups, activation, engagement, and cross-sell
• Developing and executing growth and go-to-market strategies to scale our presence in the region
• Partnering closely with Product, Growth, Social Media, etc. to align marketing initiatives and deliver coordinated, high-impact campaigns
• Representing the local Marketing team with regulators and relevant external stakeholders, ensuring alignment with local regulatory requirements
• Building an understanding of the Indian market and customer needs to identify opportunities across locally and globally provided Revolut features and services
• Developing growth strategies to support local scaling plans, ensuring marketing is aligned with the broader business growth agenda

What you'll need

• 8+ years of experience in product marketing, customer lifecycle marketing, or growth marketing, ideally in a fast-paced, high-growth environment
• Expertise in product marketing, with experience developing marketing strategy and leading execution for products at scale
• A demonstrated ability to set strategic direction and lead complex marketing initiatives, working closely with cross-functional teams
• A solid understanding of customer needs, market dynamics, and competitive landscapes
• A track record of using data, customer insights, and experimentation to shape marketing strategy, inform product decisions, and drive measurable business outcomes
• Experience developing and executing go-to-market strategies, including audience segmentation, positioning, messaging, value propositions, and campaign strategy
• A commercial mindset with the ability to own marketing targets, such as sign-ups, activation, and cross-sell, while balancing local market needs with global product strategy
• Excellent stakeholder management and communication skills, with the ability to represent Marketing with senior stakeholders and external/regulatory audiences when required
• To be comfortable operating in a high-performance environment, with the autonomy and ownership required to build the local marketing function in India

Nice to have

• Experience with Figma, CRM platforms, Looker, or Tableau
• Familiarity with fintech, payments, banking, or other technology-driven industries