Senior Product Manager, Engagement

PlayOn Sports is the largest platform for high school sports in the US, reaching millions of fans, parents, coaches, and student athletes across NFHS Network, MaxPreps, and GoFan. Our products span live and on-demand video, scores and stats, recruiting, ticketing, and event management. This Senior Product Manager, Engagements role sits on the Video team and owns the Engagement pod: the web and app experiences that turn a stream into a habit, and the new offerings that keep subscribers coming back.

Over the past year, the video team improved stability and refreshed our visual identity, and the results are showing up in the metrics. With the platform stable, the opportunity now is engagement and retention: deepening how families use NFHS Network across web and apps, and finding new ways to put our video to work for athletes and their families. We're looking for someone who wants to own that chapter.

The Outcomes You’ll Deliver

• Own the engagement and retention experience end-to-end across all NFHS Network web and apps
• Partner with a team of engineers and a senior product designer to deliver high-quality, reliable experiences across web, mobile, and CTV
• Drive measurable business outcomes such as subscriber retention, viewer engagement, NPS, and app store ratings
• Utilize our video in new and innovative ways to create value for athletes and their families
• Elevate the in-product experience to delight and retain subscribers
• Balance customer needs, business impact, and technical tradeoffs in product decisions
• Develop clear, data-backed business cases and influence executive stakeholders
• Partner closely with growth and marketing teams to drive adoption and usage, not just feature delivery

Nice to have

Ownership over Participation: You take responsibility for achieving holistic outcomes, prioritize key objectives, and adapt quickly when situations require a different approach. You follow through even against the toughest challenges.

Team over Stars: You are a bridge builder, establishing processes and relationships with teams outside your own. You work to rally around common goals, find win-win solutions, compromise when necessary, and help others succeed.

Growth over Comfort: You are driven by a desire to grow and actively seek opportunities to expand your comfort zone, skills, and confidence. You embrace new challenges with curiosity, accepting discomfort and failure as opportunities to learn.

Fairness over Popularity: You approach decisions with a scientist’s mindset, challenging your assumptions and remaining objective. You consider long-term impact rather than relying on short-term gains, proactively seek others’ perspectives, and manage emotions in decision-making.

PlayOn is where high school sports come to life. Through GoFan, NFHS Network, and MaxPreps, we give every fan a front-row seat to the moments that matter most: the buzzer-beaters, the comeback wins, the senior nights, the rivalries that define a town.  

We built our technology for the people who live and breathe high school athletics — the parents who never miss a game, the alumni still cheering from across the country, the communities that show up week after week. From buying tickets to watching a live stream to reliving the highlights, we make it simple to stay close to the sports and the athletes you love most.

Backed by KKR, we build the technology that powers high school athletics from the inside out: Schools trust us to handle ticketing, streaming, fundraising, concessions, merchandise, and more so the people running programs can stay focused on the athletes and fans we all serve together.

We're a growth-stage company on a mission to make high school sports more accessible, more memorable, and more connected than ever before.

When being there means everything, we make sure you never miss a moment.