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SOFTWARE ENGINEER II
PDI Technologies (fka PDI Software)Chennai2-5 years
Apply For nearly 40 years, PDI has helped convenience retailers and petroleum wholesalers adapt to changes in the industry by leveraging the latest technologies. Simplifying the complexity in your world is our main focus. That's why we're delivering an integrated portfolio of global, cloud-based solutions and services to meet our customers' needs today and well into the future. From the back office to fuel logistics, and the latest wave of consumer demands and digital commerce, PDI solutions and services are designed to give you a competitive edge. Our deep domain knowledge is backed by our industry-specific software offerings and a people-first approach. Serving the entire supply chain means that we’ve had to solve a wide range of industry challenges and deliver measurable value. To address the increasingly dynamic convenience retail and petroleum wholesale industry, PDI leads the way with converged digital, cloud-optimized, secure, and scalable solutions including ERP, Loyalty, Fuel Pricing, Point-of-Sale and Logistics to create a broader industry ecosystem. The result is unparalleled insights, simplified operations, and higher profitability for your employees and business. We’re dedicated to helping our more than 1,500 customers in over 50 countries, providing solutions and services to over 200,000 sites.
Job Responsibilities:
- Reproduce customer-reported issues in lower environments using provided repro steps, logs, and data; request additional information from Support when a case is incomplete
- Investigate customer data anomalies with supervision; determine whether remediation needs code, a data script, or both
- Draft safe, rerunnable T-SQL correction scripts wrapped in transactions, with pre/post-row counts and a clear rollback plan
- Investigate defects across layers (WinForms → Core services → stored procedures) and isolate the faulting component
- Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that programs stay on schedule
- Actively develop software solutions for PDI products
- Perform testing to ensure systems meet documented user requirements
- Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges
- Troubleshoot, test, and validate software issues; resolve issues with due urgency and maintain thorough documentation of all software solutions
- Compile test results to provide data for use in solving problems
- Perform engineering level tests to find defects; troubleshoot and debug development and production issues, collaborating with QA Engineers to develop optimal product test plans
- Work with Product Owner to clarify and estimate feature work
- Work with QA Engineers to develop optimal product test plans and resolve new feature issues as QA finds bugs during release stabilization
Job Requirements:
Preferred Qualifications
Behavioral Competencies:
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.