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Senior Analyst, PS Resourcing & Delivery Excellence
OneTrustMadrid, SpainSenior
Apply Strength in Trust
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
You Mission
1. Resourcing & Capacity Planning
- Support end-to-end resourcing processes across regions, including intake, matching, assignment, and conflict resolution
- Maintain and update resource schedules and capacity views to ensure accurate alignment between demand and supply
- Contribute to global capacity planning by tracking pipeline demand and delivery commitments
- Maintain skills and availability data, supporting identification of capability gaps and hiring needs
- Partner with regional stakeholders to ensure timely and effective staffing decisions
2. Financial & Delivery Operations
- Produce and analyse utilisation reports, highlighting risks, trends, and improvement opportunities
- Support revenue forecasting processes in collaboration with Finance and PS leadership
- Track key delivery KPIs (e.g. project duration, margin, on-time delivery), identifying areas of underperformance
- Support data integrity and adoption of PSA tooling (e.g. Certinia), ensuring accurate and reliable reporting
- Assist with reconciliation of forecast vs actuals and support period-end operational reviews
3. Governance & Reporting
- Support the production of global PS reporting, including dashboards, leadership packs, and QBR materials
- Ensure data consistency and accuracy across reporting outputs and systems
- Maintain documentation of resourcing processes, templates, and operating standards
- Support adherence to global resourcing policies, processes, and escalation paths
- Assist in tracking and maintaining the “single source of truth” for PS operational data
4. Enablement & Continuous Improvement
- Identify opportunities to improve resourcing efficiency, reporting accuracy, and operational processes
- Support implementation of process improvements and tools across the PS organisation
- Assist with onboarding of new hires into PS tools, processes, and delivery standards
- Act as a point of contact for operational queries related to resourcing and reporting
- Contribute to the ongoing evolution of the global resourcing operating model
You Are
Core Skills
- Strong analytical capability with ability to interpret and present data clearly
- Experience working with resource management, capacity planning, or project operations
- Proficiency in reporting tools (Excel required; Power BI or similar preferred)
- Strong attention to detail with a focus on data accuracy and governance
- Ability to manage multiple priorities in a fast-paced, global environment
Preferred Experience
- Experience working within Professional Services or consulting organisations
- Familiarity with PSA tools (e.g. Certinia or similar)
- Understanding of utilisation, forecasting, and delivery performance metrics
- Exposure to financial concepts such as revenue forecasting or project margin
Behavioural Competencies
- Highly organised and detail-oriented
- Strong stakeholder management and communication skills
- Proactive problem-solver with a continuous improvement mindset
- Comfortable working across regions and time zones
- Collaborative and able to operate within a global team structure
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.