Associate - Operations Lending

ABOUT US

At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.

ABOUT THE TEAM

The Lending Operations team sits at the core of OakNorth's commercial banking activity, ensuring loans are booked, managed, and maintained accurately throughout their lifecycle. We work closely with Credit, Legal, Finance, and the wider business to deliver seamless execution from deal close through to final repayment — maintaining the high standards of data integrity and control that our clients and regulators expect.

ABOUT THE ROLE

We're looking for an Associate to join our Loan Operations team, taking ownership of loan booking and in-life management across a portfolio of Syndicated, Agency, and Bilateral facilities. You'll work with LMA documentation, maintain loan management systems, and collaborate with internal teams to ensure every transaction is processed accurately, on time, and in line with approved deal terms. This is a detail-oriented role for someone who combines strong operational know-how with a continuous improvement mindset.

WHAT YOU'LL DO

• Execute loan booking accurately and in accordance with approved deal terms and documentation.

• Manage in-life loan activities including rate resets, interest and fee calculations, repayments, rollovers, prepayments, and amendment processing.

• Review and interpret LMA and other legal loan documents to ensure accurate setup and ongoing maintenance within loan management systems.

• Maintain and update loan management systems, ensuring data integrity and timely processing of all transactions.

• Coordinate with internal teams to resolve booking discrepancies, documentation queries, and related issues.

• Ensure compliance with internal controls, audit standards, and regulatory requirements across all operational processes.

• Contribute to process improvement initiatives to enhance operational efficiency and reduce risk.

YOU'LL BE A GREAT FIT IF YOU HAVE…

• 2–5 years of hands-on experience in loan operations, lending operations, or middle/back-office functions within a bank or financial institution.

• Strong understanding of loan lifecycle management including disbursements, repayments, interest rate resets, and fee processing.

• Experience working with Syndicated, Agency, and Bilateral loans, with familiarity with LMA documentation.

• Proficiency in financial reconciliations with a focus on accuracy and data integrity, supported by strong analytical and problem-solving skills.

• Effective communication and collaboration skills, with the ability to work confidently across cross-functional teams.

• A proactive mindset with a genuine focus on continuous learning and process enhancement.

Nice to Have

• Advanced Excel skills or experience with other Microsoft tooling in an operational context.

• Exposure to loan management systems or treasury platforms.

WHAT WE OFFER

• Health & Protection: Comprehensive medical cover for you, your family, and parents, along with life and accidental insurance cover at a multiple of your salary.

• Wellbeing: Annual health check-ups, online doctor consultations, pharmacy discounts, nutritionist support, and Employee Assistance Program (EAP) services — all sponsored by OakNorth.

• Time Off: Earned leave, casual/sick leave, public holidays, maternity leave, and paternity leave.

• Life Milestones: Financial support for important life events such as marriage, childbirth, and bereavement.

• Flexible Benefits: Tax-efficient allowances for internet, fuel, meals, leave travel, and National Pension System (NPS) contributions.

• Growth & Development: Support for professional certifications, learning and development opportunities, childcare benefits, and paid volunteering days.

• Our Workplace: Modern, centrally located offices, weekly business updates, team events, and great coffee. We work hard to build a culture worth showing up for.