PC Network Support Technician 2

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: No

CLEARANCE TYPE: None

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

The Northrop Grumman CIDO Classified Solutions team is seeking a PC Network Support Technician 2 to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Iuka, MS location.

Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

The responsibilities of this role include, but are not limited to, the following:

• Conduct a continuous monitoring program for all off network (enclaved) computers

• Coordinate with local operations supervisors to schedule patching, virus updates and other hardware and software support for all unclassified off-net and advanced manufacturing computers around shop floor production schedule to eliminate/minimize production downtime and ensure no lost product due to unexpected/unplanned IT activities

• Perform monthly patching, virus updates and other hardware and software support per DFARS and CMMC controls and requirements.  

• Provide off-hour on-call support and after-hours and/or weekend work based on shop floor production schedule when required

• Perform advanced troubleshooting, hardware, software and systems installs for all shop floor computers

• Perform advanced off-net and shop floor systems support for server and system administration

• Perform network technician/hands-on support for network teams to support connectivity to network and trouble-shooting (check ports, patch-thru’s, basic port-config)

• Work with local Facilities Engineering/Operations/Manufacturing and Process Engineering to help create configurations and BOMs for new hardware and software that need to be purchased as part of a shop floor equipment purchase and/or capital/facilities request 

• Work with InfoSec and local business leadership to support audits and audit findings on off-net equipment

• Work with InfoSec to ensure compliance with DFARS and CMMC requirements and controls

• Work with equipment vendors to update hardware, software and connectivity to the equipment

• Work with vendors to troubleshoot problem.

• Work with network engineering and cybersecurity to create and maintain firewall rules for manufacturing computers.

• Ensure system, configurations, data etc. are backed up and secure for DBR purposes.

• Lift and carry a minimum of 50 lbs. and spend an entire work day on their feet (walking, standing, crawling under desks).

Basic Qualifications: 

• High School diploma and 2 years of relevant experience; OR an Associates degree and 0 years of relevant experience is required

• Candidates must have the ability to obtain and maintain a current US Government Secret level security clearance (or higher) in order to be considered 

• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods

Preferred Qualifications:

• Associate’s degree

• 3 year of experience with IT related hardware in a classified environment

• Active Security+ certification or greater

• Current HW and/or SW Vendor Certifications

• Proficiency in remote administration and troubleshooting of desktop PCs, via SCCM or PowerShell

• Experience supporting a VMWare VDI (Virtual Desktop Infrastructure) with thin clients

• Experience with Active Directory, configuring user and computer accounts

• Operating System Cross-platform awareness ((i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)

• Knowledge of supporting a VMWare VDI (Virtual Desktop Infrastructure)

• Familiarity with ticketing systems (ServiceNow, JIRA)

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!

Primary Level Salary Range: $42,100.00 - $70,100.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.