SRG Senior Relationship Manager - RIA

Job Title: Senior Relationship Manager – Registered Investment Advisors

Corporate Title: Executive Director

Department: US Wealth

Location: Philadelphia, PA or New York, NY

 

The pay range for this position at commencement of employment is expected to be between $185,000 and $210,000 per year* (see below footnote for additional compensation and benefits information).

 

Company Overview

Nomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.

 

Driven by the insights of some 28,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from, and within Asia. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

 

Division Overview: NAM International

NAM International brings together a legacy of investing in public and private markets on a global scale. Through active management, we deliver differentiated and innovative solutions across equities, fixed income, multi-asset, and private credit supported by a team of disciplined and tenured investment professionals. Building upon Nomura’s century long heritage, our teams are responsible stewards of clients’ capital. We approach everything we do with accountability, curiosity, and integrity to help clients across wealth and institutional channels navigate an ever-changing market, capture opportunities around the world, and reach long-term investment goals.

 

Role Description:

The individual in this role will oversee assigned highly complex client relationships, ensuring satisfaction, a prompt response to client needs, efficient problem resolution, contract and operational compliance, and risk mitigation. This will include utilizing deep expertise to proactively identify potential growth opportunities that will help clients achieve their goals as well as be responsible for relationships that are typically large and often span multiple products/services. A Senior Relationship Manager role requires 8+ years of experience and specialized knowledge in products like ETFs, SMAs, mutual funds, and alternatives.

 

Responsibilities

• Proactively consults on large, highly complex client relationships and ensures continued client satisfaction and retention and that client needs are met.
• Advises clients on best practices, organizational solutions, and regulatory changes.
• Promotes firm services and offerings to assigned clients based on understanding of clients' objectives to increase client revenue from clients whose business may affect business unit or regional financial performance for the firm.
• Identifies cross-sell opportunities for products and services that may span across multiple segments/channels.
• Will structure deals in the best interests of the client and the firm.
• Directly manages highly complex client projects and oversees the successful execution of client initiatives.
• Tracks and reports on client metrics. Responsible for the identification and development of appropriate metrics.
• Develop and executes client service strategy for relationships assigned and ensures successful client relationship performance, including asset and client retention.
• Serves as an expert on best practices, new regulatory requirements, industry trends, and competitor services/offerings throughout the client service function.
• Contributes to developing recommendations on how to integrate these developments into process or policy changes.
• Partners with various internal groups (marketing, compliance, legal, products, etc.) for the complex onboarding due diligence efforts for custom solutions.
• Support sales efforts and lead prospect finals meetings.

 

 

Skills, experience, qualifications and knowledge required:

• Bachelor's degree or the equivalent combination of education and relevant experience
• 8+ years of total relevant work experience
• FINRA Series 7 and 66 (or equivalent)
• Ability to travel as required to meet with clients, up to 20% of the time
• CFA or CAIA designation preferred

 

Nomura Leadership Behaviours

 

• Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
• Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
• Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
• Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
• Inclusion: Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

 

*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired in the U.S., employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

 

Nomura is an Equal Opportunity Employer