Specialist, Payroll Latam

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Payroll Operations Specialist supports accurate and timely payroll processing for employees across Latin America. This role works closely with employees, internal teams, and external payroll providers to make sure payroll is completed correctly, on time, and in compliance with local regulations, company policies, and applicable union or collective bargaining requirements.

The role may support payroll activities in countries such as Mexico, Colombia, Argentina, and Brazil. Fluency in Spanish is required; English and Portuguese are a plus. The position is based in Mexico.

Key Responsibilities

• Process and review payroll information to help ensure employees are paid accurately and on time.
• Partner with payroll vendors, internal HR teams, Finance, and employees to resolve payroll questions or issues.
• Verify payroll data, employee changes, benefit deductions, payments, and special cases such as new hires, promotions, transfers, or terminations.
• Review payroll calculations, tax information, and required filings to support compliance with local laws and company standards.
• Research payroll discrepancies, identify root causes, and recommend practical solutions.
• Maintain accurate payroll records and protect confidential employee information.
• Support payroll audits, reporting requests, and process improvement activities.
• Communicate clearly with stakeholders and escalate issues when additional support is needed. 
• Stay aligned with payroll timelines, deadlines, and country-specific requirements.
• Perform other payroll-related duties as needed.

What Success Looks Like

• Payroll deadlines are met consistently and accurately.
• Employees and internal partners receive timely, helpful support.
• Payroll issues are researched, documented, and resolved with clear follow-up.
• Payroll data remains accurate, confidential, and compliant.
• Strong working relationships are built with vendors, employees, and internal departments.

Qualifications

Basic Requirements:

• Bachelor’s degree in Business Administration or equivalent related experience.
• Minimum of 3 years of payroll experience in a medium or large organization with multiple business entities.
• Experience with ADP or similar payroll systems is preferred.
• Bilingual Spanish/intermediate English required; Portuguese a plus

Desired Characteristics:

• Experience with payroll processing, payroll controls, reporting, and time and attendance administration.
• Strong attention to detail, organization, and ability to manage deadlines.
• Clear communication skills and a customer-service mindset when supporting employees and partners.

Additional Requirements:

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.