Analyst, Relationship Management

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG is seeking an Analyst, Relationship Management to join their team in Kuala Lumpur, Malaysia. This is an excellent opportunity for you to engage with a diverse portfolio of clients, supporting origination and client coverage whilst contributing meaningfully to the advancement and prosperity of the department.

What you'll do:

In the capacity of Analyst, Relationship Management, you will support origination efforts for an assigned portfolio whilst ensuring exemplary client coverage. Furthermore, you will participate in negotiations regarding pricing structures and contract terms whilst ensuring strict adherence to relevant regulations.

Responsibilities:

Strategic

• Assist the department head in formulating and advancing the business plan by identifying new revenue streams and engaging collaboratively with the team to devise execution strategies for business promotion activities

• Contribute thoughtfully to marketing strategies, action plans, and promotional campaigns designed to enhance revenue generation, market share, and cross-selling ratios

Financial

• Work closely with colleagues to ensure timely dissemination of updates pertaining to business campaigns, cross-selling initiatives, and achievement of departmental profit objectives

Customer

• Cultivate client relationships proactively by anticipating their needs, providing tailored solutions, and prioritising client satisfaction through consistent communication and exemplary service standards

• Ensure all client instructions and requests are processed meticulously in accordance with bank guidelines and procedures whilst upholding rigorous compliance standards.

• Evaluate risk profiles, suitability, and appropriateness of clients when promoting products and services offered by the bank, thereby ensuring responsible recommendations

• Collaborate extensively with Compliance, Credit, and Operations teams to address customer inquiries, resolve issues expeditiously, and facilitate seamless transaction processing

People

• Support objective setting and performance management within the team by exemplifying best practices, assisting colleagues on corporate banking matters, and adhering strictly to company policies

Credit Operation

• Evaluate credit facilities, negotiate terms, review legal documents, and ensure compliance

Other/Control

• Analyze deal proposals and credit applications to assess risks, profitability, and tax implications, prepare pitch materials, assist in negotiations, and track team KPIs to support departmental objectives

What you bring:

To excel in this role, you will bring experience from banking environments—ideally working with credit-related departments. Ultimately, your dedication to supporting departmental initiatives aimed at increasing revenue opportunities whilst delivering exemplary service experience distinguishes you as an ideal candidate.

Requirements

• Bachelor’s degree in Accounting/Banking/Finance/Economics or related disciplines

• Enrolment in Certified Credit Executive (CCE) programme or possession of an equivalent qualification evidencing commitment to enhancing credit analysis skills through ongoing training opportunities

• Preferably 1-2 years’ experience within banking sectors especially in credit-related departments (fresh graduates are encouraged to apply)

• Good analytical skills coupled with sound business insights

• Excellent interpersonal abilities allowing effective collaboration across departments when resolving customer inquiries or negotiating agreements

We regret to inform that only shortlisted applicants will be notified.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.