Ecosystem Demonstration Specialist

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The primary focus of the Ecosystem Solutions Demonstration Team is to support the Software Enterprise Sales Team through the demonstration of Computer-Aided Dispatch, Records Management, Mobile Data, Field-Based Reporting, and Jail Management software as part of the overall sales process. This includes Public Safety Applications, Next Generation 911, Video Solutions, Control Center solutions, Mobile Data, and Portable Devices to federal, state, regional, local, government, and public safety agencies.

Job Description

This is a customer-facing position that relies on solid presentation skills, experience with a wide variety of audiences, and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is expected, with specific emphasis on our ecosystem platform including Call Handling, Agency Alerting, Astro/APX, Flex Computer-Aided Dispatch, Flex Records Management, Field-Based Reporting, Jail Management software, and/or our analytical/situational awareness applications as either a customer or vendor.

The Ecosystem Demonstration Specialist will be responsible for but not limited to the following:

• Conducting software product demonstrations for potential and existing customers

• Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions

• Providing technical product advice and demonstration support during pre-sales discussions

• Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions

• Must present demonstration with energy and enthusiasm

• Evaluating personal effectiveness of product demonstrations

• Following defined product demonstration policies and procedures and making recommendations for improving these policies and procedures

• Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features

• Providing customers and sales representatives with technical advise on pre-sales product demonstrations

• Providing post-sale consulting support for the operating software products

Qualifications:

• High School Diploma or equivalent

• Must be willing to travel up to 75%

• Seeking 4+ years of experience working in the Public Safety industry

• Prior experience in law enforcement or other public safety disciplines, Instructional Technology, or Business Administration preferred; Graduate of law enforcement training academy preferred

• Seeking 2+ years of technical product user experience or support experience

• Specific experience with Motorola software products preferred (PremierOne, Flex and/or Command Central)

• Prior experience as a law enforcement or public safety officer preferred

• Experience with and an in-depth working knowledge of public safety software including Flex CAD , Flex Mobile , Flex records management software preferred

• Must conduct demonstrations with enthusiasm and energy

• Ability to travel frequently

• Ability to lift up to 50 pounds

• This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $85,000 - $95,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• High School Diploma or equivalent

• 4+ years of public safety experience

• Must be able to obtain background clearance as required by government customer

Travel Requirements

50-75%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.