Configuration Analyst

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Product team is a cross‑functional group responsible for defining the strategy, roadmap, and experience across the Resilience Platform and its solution suite, including Recover (Business Continuity), Collaborate (Crisis & Emergency Management), Resolve (Security Operations), Alert (Mass Notification), Engage (mobile app for community and employee safety), and the core low‑code/no‑code platform.

The Configuration team brings these product visions to life by building modular, scalable configuration packages that can be deployed across customers and industries. As a key member of this team, you will help ensure we deliver solutions that are powerful, consistent, and integrated.

Job Description

• Build & Configure: Use the platform’s low-code/no-code toolset to build forms, workflows, dashboards, and automated logic for solutions like Recover, Collaborate, and Resolve.
• Standardized Lifecycle: Follow a professional Dev → Test → Production lifecycle, ensuring all configuration is version-controlled and documented before global release.
• Scalable Architecture: Build modular configurations that adhere to core data models, ensuring products evolve and upgrade effortlessly while enabling customers to adopt specific subsets of functionality across the platform.

• Functional Validation & Regression Testing: Conduct thorough testing of all configurations to ensure they are stable, performant, and correctly integrated, ensuring there is no negative impact to existing logic or horizontal modules within the platform.
• Proactive Triage: Identify and raise configuration-level bugs, platform constraints, or items that do not meet established configuration standards/guidelines to the Senior PO.
• Library Maintenance: Manage the global solution library, ensuring it remains a clean and high-performance source of truth for all customer deployments.

Basic Requirements

• Configuration Expertise: Proven success configuring enterprise SaaS platforms (experience with low-code/no-code platforms like Noggin, Salesforce, or similar ERP/CRM systems is highly regarded).
• Testing & Validation: Practical experience executing structured testing cycles. Proven ability to perform impact analysis and validate that new configurations do not create regression issues within a shared platform environment.
• Logical Problem Solver: Strong ability to understand complex business processes and translate them into efficient system workflows.
• Attention to Detail: A commitment to precision in both data structures and user interface logic.
• Agile Experience: Comfortable working in collaborative Agile/Scrum teams using tools like Jira and Confluence.

• Product-Focused: A commitment to building high-quality, reusable solutions that can scale to thousands of users.
• Systems Thinker: Ability to see how individual configurations fit into the broader Resilience Platform ecosystem.
• Clear Communicator: Capable of explaining technical logic to both technical and non-technical teammates.

• Successful applicants will be required to pass a police security clearance

#LI-WL1 #LI-REMOTE

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.