Manager of Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager of Software Engineering

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realise their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview:
Mastercard’s Digital Solutions group creates valued experiences for consumers, and enables merchants and issuers to reach consumers in ways not possible in the pre-digital world. The global product engineering team is responsible for development of a suite of foundational payment solutions. This an opportunity to be a part of a highly motivated team focused on bringing security, convenience and control to digital payments.
The Mastercard Authentication Program owns how consumer authentication works for both in-store and e-commerce transactional use cases. The primary purpose of this role is to develop and deliver best-of-breed authentication products for e-commerce transactional use cases that will drive uptake and penetration for the products and revenue for Mastercard.
Our teams and values:
- We work within small collaborative teams consisting of software engineers and product managers;
- Our customer’s success is at the core of what we do;
- We are diverse and inclusive teams from many backgrounds and with many experiences;
- We believe in doing well by doing good through inclusive growth and making ethical and environmentally responsible decisions.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
• Have you ever engineered a product to market on a global scale?
• Are you motivated to be a part of driving a world beyond cash?
• Are you agile with a desire to exhibit your skills at the cutting edge with a high standard for excellence?

If you want a challenging project that is changing the way people do payments, this is the role for you!

As a Manager, Software Engineering, you will:

- Supervise and coach teams of engineers to build, enhance, and support multiple applications/services for the digital payments solutions
- Work with product owners to design, develop and launch of features and services for new and existing products
- Recruit and hire the brightest talent, always bringing in someone better than at least half the individuals in the role
- Ensure objectives and development plans are established in working with the global leadership team at the start of the year and reviewed continuously throughout the year
- Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
- Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
- Emulate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement
- Provide strategic thinking and collaborate with the global leadership team for a wide range of software design and development methodologies for cloud deployments
- Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
- Form strong relationships with the global leadership in raising the engineering bar in developing digital payment solutions

You should apply if:
- you have with successful track record in managing development teams with demonstrated thought-leadership, cross-functional influence, and partnerships
- you have worked extensively on server-side, backend applications and technologies;
- you’re comfortable leading engineers that are exploring and defining new ways of working;
- you have skills to drive technical review of design and code across services to look for anti-patterns and promote continuous refactoring
- you understand and elaborate technical debt and operational issues to drive prioritisation discussions with stakeholders to improve the run experience
- you understand system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritisation to reduce the delivery lead time
- you enjoy sharing your knowledge and experience with your colleagues across locations;
- you have experience of developing SDK, Cloud and Event messaging based architecture patterns
- you have experience of RESTful API and stateless service design patterns and deployment;
- you have progressively grown in career with proven design and development experiences in multiple languages, secure coding standards, and deployment environments.
- you have deployed complex applications into cloud platforms such as Azure, AWS or Google Cloud using containerisation technologies such as Docker or Kubernetes;
- you can build robust testing strategies to minimize defects by regression, performance, deployment verification and release testing processes; and,
- you’re excited to build applications that have global impact and are used daily by 100s of millions of people.

It would also be great if:
- you’ve used the Spring Framework components in developing backend services– it’s what we use to create our cloud-ready applications;
- you’ve used Pivotal Cloud Foundry to deploy cloud-ready applications;
- you can use Domain Driven Design to solve business problems;
- you’ve built Event Driven applications;
- you’ve built 12-factor applications;
- you have “Full-stack” experience and can solve all aspects of the technology problem to deliver a solution to a production environment;
- you have first-hand knowledge of a wide range of technologies – databases, messaging, caches, API gateways, networking, pipelines, cryptography, HSMs – and preferably the products we use such as Jenkins, Splunk, Oracle, Apache Kafka, Redis and NATS.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.