Manager, Product Management- Mastercard Send

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management- Mastercard Send

Mastercard is reshaping the future of money movement, empowering seamless and secure payment experiences for individuals and businesses worldwide. Mastercard Move is Mastercard’s portfolio of money movement capabilities powering a variety of payment experiences from individual payments to disbursements.
The Manager, Product Management will play a critical role in driving the development and success of Mastercard Move innovative solutions, including Mastercard Send. This role will be at the forefront of cutting-edge advancements in the payments space, working alongside a dynamic and passionate team dedicated to delivering high-quality products that elevate security, reduce fraud, and optimize user experience.

Role:
The Manager, Product Management will be responsible for the product management of select use cases Eg Funding, Gaming and Gambling, Crypto Payouts, Cash-in at ATM under the Send umbrella as well as leading data analytics projects to extract insights and drive data driven decision making.

• Product Strategy & Vision: Define and execute the product strategy for Mastercard Move’s money movement portfolio, with a specific focus on Mastercard Send and related use cases.

• Product Roadmap: Utilize customer feedback, market trends, and competitor analysis to build product roadmaps and develop features that meet evolving needs in the payment and disbursement. Drive continuous improvements in user experience and product functionality.

• Cross-functional Leadership: Collaborate with engineering, legal, compliance, operations, regional partners, and customer-facing teams to ensure products are built, launched, and scaled effectively. Act as the main point of contact across teams for product-related decisions and updates.

• Data-Driven Decisions: Leverage data analytics, A/B testing, and performance metrics to measure the success of products, drive decisions on new features, and optimize customer portfolios. Provide insights to stakeholders to help shape future product enhancements and prioritization.

• Product Standards: Develop and understand product standards, ensuring that product solutions meet industry standards, compliance requirements and customer expectations.


All About You:
• Forward-thinking product manager who thrives in a fast-paced environment, has a strong technical and strategic mindset, and is ready to make an impact in a highly visible, global role.

• Strong project management skills to manage complex and competing requests to deliver value in a timely manner.

• Proven track record of excelling in cross-functional collaboration and influencing both technical and non-technical teams to ensure alignment and successful delivery of products.

• Strong analytical, presentation and interpersonal skills with the ability to drive compelling narratives to measure performance metrics and provide insights to stakeholders to help shape future product enhancements.

• Experience in the Payments or Technology industries – including funds transfers, real-time payment systems, security solutions, and data science

• A passion for the payments space and a deep interest in how innovative payment technologies can drive positive change for individuals and businesses around the globe.

• Relevant BS / MS degree (e.g., economics, business management, engineering, cybersecurity, or a related technical field).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.