Transformation Manager | Personal Banking

Our Personal Banking Transformation team brings strategy to life by working with partners across the business to deliver meaningful change. Our team focuses on improving performance, customer experience and operational excellence through practical, data led solutions. In Personal Banking, we are proud of our high-performance culture, diversity and inclusion. We have a strong focus on meeting community expectations and making risk-conscious, data-based decisions. In line with our entrepreneurial and innovative approach, we adopt Enterprise Agile ways of working and embrace a growth and learning mindset.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this role you will partner with leaders and teams across Personal Banking to design and deliver transformation initiatives that improve performance, customer outcomes and ways of working. You will:

• Act as a trusted advisor: You won't just present data; you'll shape and influence critical decisions by providing compelling, insight-led recommendations directly to senior leaders. 
• Drive transformation from concept to reality: You’ll take ownership of critical components or workstreams within complex, high-stakes projects, steering them from initial idea to successful implementation. 
• Architect the future: Design innovative, robust solutions that tackle major strategic challenges and capitalise on new opportunities, helping to shape the future of our Personal Banking business. 
• Turn ambiguity into action: Dive deep into complex business opportunities, translating data and uncertainty into clear, powerful insights that fuel the rapid, Agile delivery of game-changing solutions. 
• Lead collaborative breakthroughs: Orchestrate and facilitate high-impact workshops, bringing together diverse stakeholders to unlock creative thinking and co-create the path forward. 
• Elevate our collective expertise: Be a thought leader within the team, pioneering new methodologies and sharing cutting-edge industry knowledge to lift our Transformation team to the next level.  

What you offer

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• 5-10 years’ experience in management consulting within the Financial Services sector.
• Demonstrated experience advising senior stakeholders and influencing decisions through clear, insightled recommendations.
• Proven ability to lead and deliver complex change initiatives from concept through to implementation.
• Confidence working with ambiguity and translating complex information into clear, actionable outcomes.
• Strong data analysis and strategic thinking skills, with the ability to turn insights into commercial decisions.
• Experience facilitating collaborative workshops and working effectively with diverse, cross-functional teams. 

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.