Product Analyst | Payments and Deposits (Credit Cards)

The Deposits and Payment Product team contributes greatly to a number of diverse and high priority initiatives within the rapidly growing deposits business.The Banking Deposits and Payments Product team is responsible for the operational excellence of a full range of deposit products, payment products and credit cards, as well as driving the product development agenda.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this role you will lead and contribute to the ongoing management of the credit card product suite, including day-to-day product operations, risk and remediation items, and product feature analysis and uplift. You will support the Credit Cards Product team on key strategic, compliance and operational initiatives, as well as the many key strategic initiatives taking place in the personal banking ecosystem.

Your work will also support collaboration with Legal and Non-Financial Risk teams to maintain robust control frameworks and managing incidents to ensure timely resolution. You will work day-to-day with a range of internal stakeholders including frontline, operations and other client support areas to optimise credit card processes. You will balance the need to implement risk and control uplift opportunities, as well as improving the product, customer and employee experience.

What you offer

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• Passion to learn and develop in product management
• Excellent attention to detail, analytical and problem-solving skills
• Strong written and verbal communication skills
• Ability to build collaborative working relationships with various stakeholders and manage their expectations
• Ability to effectively manage deadlines, work under pressure and understand new concepts quickly
• Strong team player with the ability to work autonomously
• Experience in banking, product or technology is desirable but not essential.
• Degree in a related discipline (e.g., Accounting, Business, Engineering, Computer Science)

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.