Business Manager - Personal Banking

Our Business Management team plays a central role in supporting the Personal Banking division at Macquarie, driving both daily operations and strategic development. Working within the Chief Operating Officer’s team, we collaborate across sales, product, finance, and risk to ensure the division runs smoothly and achieves its objectives. 

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a Manager within the Business Management team, you will help deliver operational stability and strategic progress for Personal Banking, working closely with stakeholders to support performance, budgets, risk, and key priorities. You will translate data into decisions through analysis of business performance, enable governance and reporting, and contribute to budgeting, forecasting, and target-setting processes. You will drive efficiency through process improvements and automation, deliver strategic deep-dives, and equip the sales team with actionable, data-driven insights and performance outputs. You will also support clear communication, foster a collaborative team culture, and gain broad exposure while building strong commercial and analytical expertise.

What you offer

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• Prior experience in a strategy or operations role, within the financial services sector
• Strong analytical capability, with experience working with financial and operational data to track performance, identify trends, and draw commercial insights; proficiency in Excel is essential and ThoughtSpot is highly valued
• Excellent communication skills that allow you to translate complex data and analysis into clear, compelling narratives for a range of stakeholders
• Strong planning and prioritisation skills, with the ability to manage competing demands and maintain momentum across a diverse workload
• High attention to detail and sound commercial acumen, with a genuine curiosity about business performance and what drives it
• Comfortable working both independently and collaboratively, with a strong bias to action and a strategic mindset
• Ability to thrive in a fast-paced environment and navigate ambiguity and change with confidence
• Being CA/CPA qualified is not essential, but will be advantageous.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.