Associate Director | Head of Distribution Risk - Business Banking

Business Banking is seeking a strategic and influential leader for an exceptional opportunity to join as an Associate Director, leading our specialised Distribution Risk team. Reporting directly to the COO, this role offers a unique blend of proactive risk management and strategic leadership. You will be instrumental in providing valuable risk insights and accountability, working closely with a range of senior stakeholders across the business and risk ecosystems to embed and champion strong risk management practices.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As the Associate Director of our team, you will play a pivotal role in shaping and executing the strategic direction of the risk and compliance frameworks that govern our business lending and deposits distribution. You will be responsible for leading the team and fostering a strong risk culture that aligns with our strategic objectives.

In this role, you will lead the embedding and ongoing enhancement of the Distribution Risk and Compliance framework, including the definition and monitoring of key risk indicators, while driving strong risk mindsets and accountability across the business. You will provide senior oversight of distribution related issues and incidents, ensuring timely resolution and clear, well judged escalation to the COO. Acting as a key gatekeeper for matters with potential reputational impact, you will apply critical analysis and provide strategic recommendations to senior leadership. As an advisor to the COO, you will deliver incisive risk insights to support informed decision making, while also overseeing the strategic management of customer complaints to ensure best practice outcomes and identify systemic issues and emerging themes. In addition, you will ensure that policies, procedures and controls remain best in class, and that distribution teams are equipped with the risk training and capability required to perform effectively.

What you offer

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• Exceptional and influential communicator, able to navigate ambiguity and provide clear, calm leadership under pressure
• Deep and comprehensive understanding of the banking risk landscape, with strong insight into distribution channel risks, challenges, and opportunities
• A proven people leader with the ability to lead, inspire, and mentor a high performing team
• Strong capability to influence, collaborate, and build trusted relationships with senior stakeholders across the organisation.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.