Vendor Sourcing Specialist

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. 

Interview, identify and qualify new vendors in assigned market and service lines; establish and grow relationships with vendors through direct communication to achieve seamless, high-quality service and advantageous pricing.

Negotiate pricing and service terms with vendors for contracted services while maintaining margin requirements.

Communicate with vendors on insurance and other compliance requirements; ensure vendor meets the minimum requirements to work for Lessen.

Ensure proper and timely onboarding of new client accounts; initiate the recurrence of existing seasonal accounts.

Analyze opportunities and risks with vendors and vendor onboarding team; recommends resolution to leadership.

Analyze location alignment and capacity opportunities; recommends improvements to leadership

Understand varying scopes of work of our clients and convey those requirements to vendors.

Establish and grow relationships with vendors.

Take ownership of complex issues escalated by the client independently and with a sense of urgency; maintains responsibility for ultimate resolution and escalates the most consequential issues to department leadership with actionable recommendations for solutions.

Work with operations team to identify and terminate underperforming vendors.

Contribute to special projects as requested by Operation's management. 

Must be available to adjust work schedule during high peak periods when necessary.

Excellent Microsoft product skills - high-level experience with Excel and Word required.

Experience/ability to setup/lead meetings or plan remote business events required.

Bachelor’s degree or related experience.

Experience in Facilities, Supply chain, or Procurement preferred 

3-5 years customer service or related experience preferred

·        Competitive compensation

·        Health, Dental, Vision, Life, Disability options

·        401K retirement savings plan

·        Paid vacation, federal and floating holidays

·        Maternity/Paternity Pay

·        Career advancement opportunities

·        All the tools you'll need to be successful