Account Manager - Singapore

Singapore, Singapore - Remote

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the Role

This is not a volume role. You will own a concentrated portfolio of JumpCloud's most strategic APAC accounts, a multi-million dollar book of business anchored by some of the region's most recognizable technology companies. You'll be the commercial owner of these relationships end to end: renewals, expansion, executive engagement, and long-term account strategy.

You'll report directly to our Global Leader of Account Management, giving you visibility with senior leadership and a direct line into how we build and scale our global post-sales organization. If you want your work to be seen and your accounts to matter, this is that role.

What You'll Do:

Own the full commercial relationship for a portfolio of strategic accounts, carrying a Net Revenue Retention target and driving expansion across the JumpCloud platform.

Lead complex renewals and expansions from first conversation through negotiation and close, including multi-year, seven-figure agreements.

Navigate enterprise buying processes end to end: procurement, legal, security review, and vendor management, setting clear mutual close plans and keeping deals on track.

Build genuine, trusted relationships with senior stakeholders, from IT and security leaders to CIOs, CFOs, and procurement heads.

Run high-quality executive business reviews: usage and value analysis, optimization recommendations, and a clear roadmap for what's next.

Work hand in hand with our partner and channel ecosystem, including resellers, distributors, and MSPs, to drive joint account plans and shared success.

Partner cross-functionally with Customer Success, Product, and Technical Support to make sure your customers get outstanding outcomes.

Represent JumpCloud in person: customer meetings, executive presentations, and regional events. Expect roughly 25% travel across the region.

Why THIS Role:

A strategic book of business where every account matters and your impact is measured in millions, not activity metrics.

Direct reporting line to global AM leadership, with real influence on how we scale internationally.

APAC is our fastest-growing region, with marquee logos and significant whitespace still to capture.

A remote-first setup across ASEAN, with the travel budget and executive support to show up where it counts.

What We're Looking For:

5+ years in account management, enterprise sales, or customer growth roles in B2B SaaS, with a proven record of high performance against revenue targets.

Experience owning large, strategic accounts, including individual relationships worth $500K+ ARR and deals of $1M+.

Demonstrated ability to run enterprise procurement and buying processes: RFPs, security and legal review, commercial negotiation, and multi-stakeholder sign-off.

Excellent presentation skills. You're confident presenting to C-level audiences, whether in a boardroom or on a stage.

A structured, repeatable sales approach, ideally grounded in a recognized methodology (MEDDPICC, Challenger, SPIN, Miller Heiman).

Experience working with and through partners and channel sales teams.

Technical curiosity: you can learn and credibly discuss identity, device management, and security concepts.

Comfortable collaborating across time zones with a globally distributed team, and willing to travel approximately 25% of the time.

Nice to Have:

Experience in identity, security, or IT infrastructure SaaS.

Experience in hyper-growth environments.

Additional regional language skills.

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Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of Singapore. You must be located in and authorized to work in Singapore to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

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