Securities Services Ops Fund Accounting Reconciliation – Executive Director

Make your mark by leading a high-impact reconciliation function supporting complex investment products. You will drive a strong control environment, deliver consistent service, and shape a scalable operating model through automation and process improvement. Partner with stakeholders across Operations, Technology, Product, Finance, and Business Management to remove breaks and strengthen end-to-end outcomes. This role offers meaningful leadership scope, visibility, and the opportunity to influence strategic change.

As an Executive Director in the Fund Accounting Reconciliation Operations team, you will manage day-to-day reconciliation service delivery, including review and resolution of breaks between accounting records and custody records. You will lead a transformation agenda to automate manual activities and improve touchless processing, accuracy, and resiliency. You will build and sustain a risk-aware, controls-focused culture with clear governance and metrics aligned to global standards. You will collaborate across Operations, Technology, Product, Finance, and Business Management to resolve issues and enhance the client experience.

Job responsibilities

• Lead day-to-day fund accounting reconciliation processes, including data validation, matching, coding, breaks management, and aged breaks resolution.
• Drive root-cause analysis of reconciliation breaks and deliver sustainable remediation, including path-to-elimination initiatives.
• Design and execute a globally consistent target operating model that improves touchless processing rates and accuracy through well-defined system architecture.
• Partner with Product, Technology, and Change teams to define requirements, prioritize enhancements, and deliver scalable operating model improvements.
• Coordinate closely with onboarding and readiness teams to support new client mandates, fund launches, and lifecycle events, escalating issues proactively to protect timelines.
• Collaborate with internal and external stakeholders to resolve business issues and ensure seamless end-to-end delivery.
• Maintain current standard operating procedures and intraday/end-of-day control checklists in line with policy updates and evolving regulatory requirements.
• Ensure business continuity and resiliency plans are in place, tested per policy, and understood by all staff; lead response during resiliency events.
• Optimize capacity through resource planning, training plans, and succession planning to maintain robust coverage.
• Establish clear communications within the team to ensure alignment to strategic, tactical, and regulatory changes.
• Reinforce a transparent, inclusive leadership culture through coaching, performance management, development, mentoring, and engagement actions.

Required qualifications, capabilities, and skills

• Minimum 15 years of experience in capital markets operations with a focus on reconciliations and strong knowledge of custody and/or fund accounting operations.
• Minimum 12 years of people leadership experience, including leading teams across multiple locations or geographies.
• Demonstrated ability to lead transformation and automation initiatives that reduce manual processing and improve scalability.
• Proven ability to operate in a deadline-driven environment with strong focus on risk mitigation, controls, and efficiency.
• Strong stakeholder management skills and ability to drive outcomes through collaboration across Operations, Technology, Product, and Finance partners.
• Strong written and verbal communication skills in a professional setting.
• High integrity and sound judgment, with comfort challenging and being challenged constructively.

Preferred qualifications, capabilities, and skills 

• Deep operational subject matter expertise in fund accounting, custody operations, and reconciliations.
• Demonstrated ownership and accountability for operational and project deliverables with a strong track record of execution.
• Strong learning agility to absorb new markets, products, and processes and translate them into effective operating practices.
• Experience implementing governance frameworks and performance metrics aligned to global standards.