Preventive Maintenance and Calibration Technician

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful— because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position:

The primary function of the Preventive Maintenance & Calibration Technician is to coordinate all PMC activities, coordinate the calibration of equipment utilizing outside services, assess failure modes of semi-automated and automated test equipment, perform equipment calibration and complete on-site preventive maintenance of equipment through-out ISO facilities.

Roles and Responsibilities:

The Preventive Maintenance & Calibration Technician works independently to implement Intuitive’s PMC program. Essential duties and responsibilities include the following:

• The PMC Technician works independently to implement Intuitive’s PMC program. Essential duties and responsibilities include the following:
  • Performs on-site preventive maintenance & calibration activities on EFTs (Equipment, fixtures and tools).
  • Supports troubleshooting of equipment not performing per equipment specifications
  • Identify out-of-tolerance results and take corrective action.
  • Manages Equipment Events (EEs) in SAP, ensuring satisfactory and immediate response to repair and/or escalate.
  • Maintains calibration certificates and user manuals.
  • Assists and/or performs Initial / Operational qualification and validation activities on Equipment Fixtures and Tooling.
  • Maintains spare parts inventory.   
  • Maintains replicate fixture/tooling list.
  • Maintains appropriate documentation and records of PMC activities.
  • Document test results using paper and electronic means (Word, Excel, SAP).
  • Follows all corporate, safety and production procedures and regulations
  • Performs any other projects or duties that may be assigned.

Qualifications

Required Knowledge, Skills, and Experience:

• University degree.
• At least 2 years of professional experience in manufacturing; ideally experience in regulated areas
• Excellent problem-solving skills. Broad experience in troubleshooting and resolving anomalies in Equipment, Fixtures, and Tools.
• Independent commissioning and supervision of calibration services..
• Good understanding of Quality Control, Inspection, Metrology, PMC, and GMP
• Sound understanding of all phases of the product development process, including prototype assembly, test, debug, transfer, and sustaining.
• Planning and organizational skills.
• Broad experience with measurement tools: dial calipers, micrometers, force gauges and other materials testing equipment.
• Deep working knowledge of electronics and mechanical concepts.
• Proficient in Microsoft Office and secure handling of the company's internal IT systems; experience with SAP.
• Good skills in English.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.