Learning Content Designer

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of the Position
The Learning Content Designer is responsible for developing engaging learning materials that meet defined learning objectives, use appropriate training modalities and methods, and follow established processes and adult learning principles.

Essential Job Duties

Upon onboarding and completing required qualifications, the Learning Content Designer will:

• Analyze role-specific learner needs and tasks to craft measurable learning objectives
• Collaborate within the team and with subject matter experts (SMEs) to develop new or update existing learning content
• Collaborate with multimedia teams to create or modify media assets incorporated in learning materials
• Proactively manage the content development process including milestones, risks, review cycles, feedback implementation, and quality assurance
• Manage and monitor deliverables throughout the implementation, translation, and launch process, providing regular status updates to project teams
• Evaluate learning content using qualitative and quantitative methods to drive design/development improvements and workflow efficiencies
• Conduct technical/clinical training and sign-offs for Intuitive teams that support customer education
• Develop and deliver training for Human Factors usability evaluations
• Conduct lab-based skills training for physicians and care teams as needed

Qualifications

Required Skills and Experience

• 3-7 yrs. relevant professional experience
• Ability to sign-off on applicable technical and/or clinical content
• Experience designing and developing eLearning, instructor-led training, and assessments
• Delivery of training in a professional or classroom setting
• Demonstrated application of adult learning theory, analysis tools and process, evaluation tools and models, assessment best practices, and learning objective construction
• Excellent written and interpersonal communication skills
• Experience working and collaborating with SMEs and stakeholders to create robust content solutions
• Ability to self-manage and prioritize multiple development projects and deadlines, and adapt to project changes
• Ability to present clear solutions that drive alignment and cross-functional buy-in
• Ability to work with instructional design processes, tools, and templates
• Strong organizational skills
• Excellent attention to detail
• Must provide work samples and/or portfolio

Required Education and Training

• Minimum college degree required (Instructional Design, Education, or Science/Engineering degree preferred)
• Software proficiency:
  • Articulate Rise
  • Articulate Storyline
  • Camtasia
  • MS Office (Word, PowerPoint, Excel)
  • Smartsheet or equivalent project management tool

Working Conditions (none)

Preferred Skills and Experience

• Minimum 1-2 years of experience in biotech or medical device organization preferred

• Curriculum Development or Instructional Design/Technology master’s degree preferred
• Adobe Creative Cloud proficiency preferred

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.