Digital Sales Representative

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

We are looking for a highly motivated and experienced digital salesperson, with the experience in digital technologies to join us in an important period of growth in the Nordics. This position will require someone with a can-do mentality and with the ability to execute on our sales strategy. This person should also not be shy of being hands-on and willing to roll-up their sleeves when it comes to getting projects implemented and new digital programs started.

The position is responsible for building and maintaining long-term relationship with customers to identify sales opportunities within existing and new-targeted accounts.

Where needed the DSR will next to closing deals also be supporting or customer onboardings, workflow analyses and optimizations, customer training and application support

The DSR will hold customer meetings, support sales and marketing efforts with customer presentations, product demos remotely, onsite and at tradeshows. The job will consist of embracing our Digital Solutions and drive further expansion of our digital offering.

As the spearhead on the commercial activities at INTUITIVE the Digital ProductsSales Representative also provides input and support in Marketing, Business Development as well as internal and external trainings in partnership with the regional marketing team and regional commercial teams. 

Roles and Responsibilities:

• Be a subject matter expert and trusted advisor of our digital solutions for customers and internally (to Intuitive) acting as the go-to-person in the assigned territory
• Responsible for reaching the annual sales goals and utilization growth targets for the assigned territory.
• Ensure implementation of the sales process from lead generation to closing the deal and post sales account management in the assigned territory
• Follows-up and assures success in closed deals (project implementation & onboarding)
• Executes the Digital sales processes
• Responsibly manage administrative tasks: regular reporting and forecasting of on sales activities and sales pipeline, outcomes of sales activities, submission of expense reports reporting
• Drives / Works on continuous and fast-paced customer and account relations expansion through collaboration with sales leadership and marketing, conduct strategic market development activities on digital solutions. Regular activities would consist of leading and driving formal presentations, informal events, and get-togethers
• Manage and increase the day-to-day customer and account relations.

Qualifications

Required Knowledge, Skills, and Experience:

• Bachelor’s degree or equivalent experience required. Engineering or medical background preferred.
• 3+ years of sales experience in medical devices
• 2+ years’ experience in procedural / Or healthcare software preferred
• Success in introducing new technologies to the market
• Excellent selling skills and ability to quickly build credibility with a highly educated customer base
• Result-driven with a strong sense of accountability
• Knowledge of the Operating Room environment with deep understanding of clinical workflows in the OR (MIS Surgery, Endoscopy) and of the hospital IT and EMR / PACS markets
• Ability to communicate complex IT environments to different audiences.
• Experienced working with KOLs in MIS Surgery, Robotic Surgery and Endoscopy in the assigned region preferred
• Demonstrated ability to manage complexity and work in a fast-paced matrix environment
• Excellent interpersonal and communication skills across a broad organization with a variety of focuses
• Strong communication skills, both written and verbal
• Fluency in and English mandatory
• Travel required up to 70% (domestic, regional, and international)

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.