Sr. System Administrator, Global Localization Services

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position
The Senior System Administrator is responsible for the administration, optimization, and strategic
evolution of the organization's Content Management System (CMS), Translation Management
System (TMS), and related technologies. This role leads the implementation, maintenance,
integration, and continuous improvement of systems, workflows, and processes that support
global content development and localization operations.
Working closely with business stakeholders, IT, and external partners, the Senior Systems
Administrator gathers and translates business requirements into scalable technology solutions,
develops and executes system roadmaps, and drives process automation and operational
efficiencies. The role also provides technical leadership in system governance, vendor 

management, platform integrations, and technology modernization
initiatives while ensuring compliance with corporate policies, standards, and business objectives.
Essential Job Duties
• Lead the selection, implementation, and maintenance of TMS and CMS-related
tools
• Identify and work on continuous improvement of the systems or applications through
installations, upgrades, configuration changes, and error management
• Serve as a champion for CMS and TMS technologies across the organization by
promoting best practices, identifying new business use cases, and driving enterprise-
wide adoption. Partner with business stakeholders to increase platform utilization, expand
content and localization capabilities, and maximize the value and return on investment of
content and translation technology solutions.Maintain content and translation
development workflows as requirements change based on the organizational roadmap
and the technology architecture
• Support team members by troubleshooting and resolving technical issues identified in
TMS and CMS
• Work closely with internal stakeholders, IT, and vendors to implement policies and
procedures to optimize the content and translation development workflows
• Develop, conduct, and maintain training for TMS and CMS users in the utilization of the
CMS and TMS workflows
• Manage the translation workflows and the associated tasks, such as creating and
managing the translation glossaries and memories
• Maintain vendor relationships and escalate issues to vendors when necessary
• Follow technology trends and evaluates tooling needs, and recommend potential
solutions
• Manage user and group access, adding, removing, and activating users for test and
production document bases

• Solicit feedback from users regularly on problems, design,
and workflow for continuous improvement and communicate process or tool changes

Qualifications

Required Education and Training
• Bachelor’s degree and 5-8 years of prior relevant experience or Master’s with 3-5 years
of prior relevant experience. Additional years of experience may be substituted instead
of a degree
Working Conditions
None
Required Skills and Experience
• 5+ years working with localization and content management software required
• Solid understanding of Translation Management System technology
• Familiarity with DITA and XML markup language
• Strong experience in implementing software automation solutions for technical content
and translation
• Strong experience in industry standards for translation memories and workflow tools
• Ability to handle multiple projects and assignments concurrently while maintaining high
levels of quality and effectiveness
• Experience communicating technical information cross-functionally, including tool
training, mentoring, and best practices.
• Demonstrated experience in writing scripts
• Excellent collaborative problem-solving skills
• Excellent written and verbal communication skills across global and culturally diverse
teams required
• Ability to work well independently and with the team required
• Highly organized, goal-oriented who can work on complex projects and create
deliverables with minimal guidance and supervision required

• Experience with medical devices and FDA-regulated
environment preferred

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.