Process Analyst (Chinese Bilingual)

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As Process Analyst – Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts.

Your primary responsibilities include: · Recording and maintaining PO and Non-PO Invoices and handling both manual and automatic payment requests. · Involved in end-to-end Vendor Master activities like creation, changes, verification, cleansing, and identifying duplicate records. · Collaborate with stakeholders for coding and approvals, address blocked invoice issues, and ensure timely posting in accounting software for payments and expenses. · Handle the processing of travel and expense claims, manage payments, resolve duplicate payment issues, recover funds, and execute payment proposals. · Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. · Commerce graduate with a minimum of 1-2 years of experience in Accounts Payable. · Experience in Invoice and Vendor management along with Resolving queries, and Invoice reconciliation. · Proven work knowledge to manage payment reporting and reconciliation activities. * Strong proficiency in Mandarin is required for this role is a MUST * Proficient in MS Office applications and any ERP software as an end-user. * Self-directed and ambitious achiever. * Meeting targets effectively. * Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork. Malaysia Enterprise Operations Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.