AVP Regional Insurance Manager

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If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

Business Description

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

Job Purpose

Drive life insurance sales to unmapped clients across the region to meet clients’ protection and wealth needs. Manage the HSBC Sales Process end-to-end—from prospecting and needs analysis through solution recommendation, application-to-issuance follow-up, and post-sale servicing—while upholding high standards of suitability, conduct, and customer outcomes.

This is a specialist insurance sales role within International Wealth & Premier Banking (IWPB). Success is measured by individual sales performance and quality outcomes.

Principal Accountabilities

• Own individual life insurance sales targets by sourcing and converting unmapped client opportunities across the region
• Build and manage a disciplined pipeline across lead qualification, appointments, fact-finds, proposals, submissions, underwriting requirements and issuance
• Perform protection gap analysis and recommend suitable solutions aligned to client needs, affordability and risk considerations
• Execute sales activity in line with the HSBC Sales Process and required documentation standards
• Explain recommendations clearly including product features, risks, exclusions, charges and commitments to support informed client decisions
• Partner with operations, underwriting, product partners/manufacturers and IWPB stakeholders to progress cases and deliver a smooth client experience
• Maintain accurate case tracking and provide timely MI on funnel progress, conversion, issued business and persistency and quality indicators
• Share market and client insights on objections, competitor positioning and process pain points to strengthen proposition and execution

What we're looking for

• Minimum Graduate
• Hold an IRDAI Composite License or equivalent certification or bring equivalent demonstrable experience where applicable for distribution or advisory activities
• Bring substantial experience in life insurance sales and/or financial advisory with evidence of personal sales delivery and conversion
• Apply consultative selling skills across fact-find, needs analysis, recommendation, objection handling, closing and follow-through
• Demonstrate strong understanding of AML standards and relevant local and Group compliance requirements for insurance sales
• Execute regulated sales activity with consistent documentation quality and accurate disclosures
• Maintain Training and Competency status including Continuous Professional Development (CPD) requirements
• Complete mandatory Anti-Money Laundering and Sanctions training and the required post-course assessment
• Use case systems effectively to keep MI accurate and ensure strong data quality across the sales funnel

Pro-tip : Familiarity with AI-enabled tools is an advantage.   

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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