SMB Digital Sales Representative

SMB Digital Sales Representative

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

Job Family Definition (SMB Sellers)

Manages virtually (via phone, email, and social platforms) a defined set of Small and Medium Business (SMB) accounts, including assigned and acquired customers. Builds, maintains, and forecasts a sales pipeline focused on SMB growth, and develops account plans aligned to SMB segmentation strategy. Works closely with distribution partners, managed resellers, and field sales teams to progress opportunities to closure. Actively generates and qualifies leads within the SMB segment to create new business opportunities. Sets and executes sales strategy for assigned SMB territory or account cluster.

Management Level Definition

Applies intermediate-level knowledge of SMB market dynamics, channel programs, and transactional sales models to solve common business issues. Works on problems of moderately complex scope within SMB accounts. Acts as an informed team member providing analysis and input on SMB-specific projects. Exercises independent judgment within defined SMB practices and procedures to determine appropriate action. Follows established guidelines and interprets policies to fit SMB scenarios. Evaluates unique SMB circumstances and makes recommendations.

Responsibilities (SMB Focus)

• Sells moderately complex networking and IT solutions for a defined set of SMB accounts based on account strategies and SMB growth plans; may partner with field sales or sell independently.

• Creates account plans for SMB accounts that are of medium complexity, incorporating segmentation and reseller engagement strategies.

• Generates, qualifies, and reviews new SMB leads to drive opportunities to closure; collaborates with distribution managers and resellers to ensure smooth transactions.

• Understands SMB client requirements and positions company solutions competitively to meet needs and drive retention and upsell strategy.

• Builds targeted SMB sales pipeline and forecasts data-driven activities aligned to SMB KPIs.

Education and Experience Required

• Bachelor’s Degree or equivalent (preferably IT/Sales).

• 3–5 years of relevant SMB sales experience or equivalent.

Knowledge and Skills

• Proficient in SMB account management, acquisition, retention, and development.

• Strong understanding of company’s SMB-focused portfolio of products and services.

• Knowledge of IT and networking solutions tailored for SMB challenges.

• Excellent communication and negotiation skills for SMB decision-makers.

• Ability to collaborate within a team and occasionally lead SMB-focused initiatives.

• Depending on role, may require hunter approach for new SMB acquisition or strategic “farmer” approach for SMB relationship selling.

• Proficient in CRM tools (e.g., Salesforce) for managing SMB relationships and associated data.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales

Job Level:

Intermediate

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.