Sales Commercial Support Specialist – Spare Parts 80 - 100% (f/m/d)

Location:

Satigny, Geneva, Switzerland

Job ID:

R0130504

Date Posted:

2026-07-13

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

We are currently looking for a Sales Commercial Support Specialist – Spare Parts to join our team and play a key role in supporting commercial activities, customer service excellence, and spare parts order execution throughout the entire customer lifecycle.

If you are customer-focused, highly organized, and thrive in a dynamic technical environment, we would love to hear from you.

How you'll make an impact

• Prepare and manage quotations for spare parts and service activities, ensuring accurate commercial and pricing information in Salesforce and other business systems

• Act as the primary point of contact for customer requests, proactively following up on quotations, opportunities, and commercial inquiries

• Process customer purchase orders and create, maintain, and update sales orders and contract information in SAP

• Coordinate order acknowledgements and approval workflows, ensuring the accuracy of pricing, delivery schedules, payment terms, and customer requirements

• Support logistics and delivery activities by preparing transport documentation, delivery notes, and shipment-related records

• Manage invoicing activities, including invoice creation, credit and debit notes, financial documentation, and follow-up of outstanding payments

• Maintain customer master data and ensure accurate archiving of commercial documentation across SAP, MDG, SharePoint, and other business systems

• Collaborate closely with Sales, Engineering, Project Management, Logistics, and Finance teams to ensure efficient order execution and an excellent customer experience throughout the spare parts lifecycle

Your background

• Degree in Business Administration, Supply Chain Management, or a related discipline

• First experience in commercial support, sales operations, spare parts administration, or a similar role

• Good understanding of quotation management, order execution, contract administration, logistics processes, invoicing, and customer support

• Experience working with SAP, Salesforce, and Microsoft Office applications

• Fluent in French and English, both written and spoken

• Strong customer focus and ability to build effective relationships across cross-functional teams

• Highly organized with excellent attention to detail and the ability to manage multiple priorities simultaneously

• Proactive, solution-oriented, and committed to delivering a high-quality customer experience

More about us

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.