Assistant Manager, Communications

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Communications team is storytellers at Grab, shaping our global narrative across diverse audiences, from media and influencers to policymakers and the broader community. The Communications team strategically partners with all business functions to ensure stakeholders understand and champion Grab's vision and goals.

Get to Know the Role

You will plan, coordinate, and execute our communication campaigns and provide advisory to our business team for communication-related issues.

You will report to the Manager of Communications. This role will be based on-site in the Jakarta office.

The Critical Tasks You Will Perform

• Execute Corporate Communication plans in coordination with Marketing, Operations, Public Affairs, and external agencies.
• Integrate communication activities with product launches, promotional campaigns, and new feature rollouts to maximize awareness and adoption.
• Draft and localize press materials (press releases, talking points, issue FAQs).
• Support issue and handling to minimize corporate reputational risks.
• Manage day-to-day press engagement including media monitoring and proactively monitor for emerging reputational risks.
• Help shape corporate narratives across Grab services including its financial products and ecosystem that includes OVO, OVO Finansial and Superbank.
• Work and maintain relationships with journalists and KOLs to strengthen positive brand storytelling.

Qualifications

What Essential Skills You Will Need

• 5+ years of experience in media/public relations and digital communication, both in an agency or in-house.
• We consider experience in corporate and/or financial communications within dynamic stakeholder environments an advantage.
• Proficient critical mindset and implement it in every communications recommendations and collateral
• Established network with tier-1 media senior reporters and key influencers.
• Proven collaboration with cross-functional teams (e.g., social media, legal, product, marketing, partnerships).
• Fluent in both Indonesian and English (written and spoken).
• Experience working in a fast-growth company
• Proactiveness and collaborative team player with a hands-on mindset who works effectively in team environments.
• Creative mindset with a drive to explore and push new ideas.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.