Merchant Sales Executive, GrabMart & GrabPay

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Grab Commercial team oversees, shapes, and grows the merchant business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Grab Commercial team, you will help connect Singapore customers to a wide array of merchants. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to consumers in Singapore!

Get to Know the Role

As a member of the Grab Commercial Singapore team, you will be responsible for driving revenue growth by acquiring, onboarding, and managing a portfolio of clients and maintaining a strong sales pipeline aligned with bi-monthly targets.

This role will report onsite at Singapore Grab office and will report into the Manager, Non ACE Sales & Ads.

The Critical Tasks You Will Perform

• Serve as a product expert for all GrabMart and GrabPay related matters.
• You will meet, pitch, and lead negotiations with assigned/prospective merchant leads to acquire and onboard them to Grab.
• You will market and champion Grab's value proposition as the leader of choice for merchants.
• You will build partnerships with merchants, managing their performance and contribution to the Grab merchant network.
• You will be accountable for merchant activity and engagement throughout their onboarding journey.
• You will stay informed about market knowledge, and competitor activity, to contribute to strategies that meet market changes and merchants' requirements.
• You will develop an understanding of all products and services that Grab offers.
• You will handle daily merchant queries (commercial and operational) and ensure a smooth onboarding and post-onboarding process.
• You will work with the Account Management Team and other verticals (e.g. Phoenix, GrabAds, Partnerships) to align and cross-sell, enhancing the value Grab brings to merchants.

Qualifications

What Essential Skills You Will Need

• At least 2 years experience in Sales, Business Development or relevant job scope with proven track record of meeting sales target.
• Experience pitching and engaging with merchants, aiming to secure beneficial agreements.
• Develop partnerships with a variety of merchants, ensuring long-term collaboration and query resolution during onboarding.
• Understand and adapt strategies based on changing market trends and merchant requirements.
• Familiarity with Grab's product offerings and understanding how these can contribute to merchants.
• Work with the Account Management Team and other departments to achieve collective goals.
• Analyse sales data and obtain insights that inform your strategies and decisions.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.